Would you take "insurance" on a washer dryer?

[SilentTreatmentKiller]

I'm buying a washer dryer from a well known high street store (not from the good customer service one!). Anyway they are trying to sell me a monthly care plan for £4 a month. Is this worth it? Washer dryer is £550 and comes with a year warranty and 10 years parts guarantee with 1 year labour or some such.

If it broke completely, as much as I would be really pissed off, I could replace it. So do I take this cover offered or risk it? I've never bothered with insurance for these things ever. I do have high level contents cover but doubt that replaces broken washer dryers. Any advice appreciated.

Don’t do it. All these extras just add up. £4 a month is a lot.

I wouldn’t. I imagine whatever went wrong with it wouldn’t be covered anyway.

no!

No. They are always overpriced.
All electrical goods come with at least a1 year guarantee so if it goes wrong in the first year, you are covered anyway.
After that, every unit I've had has lasted 7-8 years. So 4 x 12 x 5years of extra warranty is an extra £240 for absolutely no benefit.

Definitely not.

No,it gets higher every year. You can look it up on Which?

Thank you all. You have confirmed what I first thought, which is not to bother. I don't know why this would be any different this time. I guess it is more than I have ever paid for an appliance.

Never, its covered to some extent in the first year anyway since goods must last a reasonable length of time.

They make money out of insurance, so on average you would lose out.

If you were really hard up and wouldn't be able to afford to replace it I'm sure there's cheaper insurance that will cover all your white goods.

LG and Samsung have 5 years as standard. Is it worth looking at a machine with longer warranty?

Products these days aren't built to last so people who say their machine is XX years old and nothing has gone wrong - you'll likely find a machine built this year will fail a lot quicker than one built 7 years ago!

I did with mine. It basically covers all call outs for engineers and parts etc. in this last year i have had 3 engineers. The first cleared all the drier fluff that had accumulated because there is no way for me to do it and most washer driers need that kind of service now and again. The second replaced a faulty pump and the third replaced something else. £5 a month over the 2.5 yrs i owned it at the time = 150 which is far less than parts and labour would have cost me and far less than a new machine. I wouldnt do it if the cover isnt as extensive. I am continuing with it due to there being no accessible fluff filter and the fact if they cant fix it i get a new one.

What brand is it? Have you checked reviews? Are you committed to the purchase already?

Yes I have it and I'm glad I do. I've had a new washing machine and tumble dryer paid for by the insurance, as the faults couldn't be fixed.

@Jellybean23 it is a Beko Ultrafast 10kg wash / 6kg dry. The reviews are mixed as with most machines in my price range. To get the one I wanted (Zanssui) it was nearly £800 and I just couldn't stretch that far. I assume I am not committed in terms of asking for a refund as the machine is yet to be delivered.

My hotpoint washer dryer had a 2 year guarantee, you guess it, it went wrong just after so I got it repaired by Hotpoint about £100 and they carried the part needed. After that I took out insurance £9 per month. Next time it went wrong engineer came out a week later, said it needed a part and would take 2 weeks to arrive, then they came back the following week. So in all I was without washing machine for over 4 weeks. The engineer wasn’t very nice, moaned that I didn’t descale the washing machine enough, tried to sell me some descaler that I already used, then got annoyed I wouldn’t buy any. I cancelled and told them why when I spoke to them, they didn’t even apologise.

Is it this one?
ao.com/product/b3d510644uw-beko-ultrafast-recycledtub-washer-dryer-white-92034-2.aspx

If you signed up to Topcashback and bought from AO, they are giving 3% cashback currently on Beko large appliances. The 3% is the price without VAT.

Again through Topcashback, there is 4% off major kitchen appliances at Curry's AND a Topcashback code to use for a further £25 off.

@Jellybean23 yes that's the one! I have bought with a discount code from my job. However, I'm not sure if I could have combined with Topcashback too. Do you get the physical money back or is banked online to use at another retailer?

We usually insure our appliances, and discovered that you can replace cracked freezer drawers etc with that insurance.

Washer / dryers are notorious for going wrong.
The only appliance I ever pay cover for is a washing machine because in my 40 years of having them they go wrong a lot.

You wouldn't be able to use the discount code from your job with the Topcashback codes, you can only use Topcashback's own vouvher codes.

You can get the actual money back if you provide bank deatails on your Topcashback account. I don't do that personally, instead I take my cashback earnings as online gift vouchers eg Amazon vouchers but they do loads of different retailers and pay you a bonus if you take vouchers instead of cash.

I only did insurance when I lived in a hard water area. Where we were there were literally tiny rocks in the tap water. You’d by habit not drink the last few swallows worth of your tea, coffee, squash…anything made with tap water, otherwise you’d be chewing it. Of course such hard water wrecks appliances pretty quickly even if your doing the appliance cleaner every month.

I have a repair and replace contract for five of my kitchen appliances. It’s with Domestic and General. It’s a reasonable price and so far I’ve really had my money’s worth. Washer replaced twice, fridge freezer twice, microwave twice, oven
repaired and dishwasher stripped down and repaired. They’re integrated models so more expensive. Yes the payments can creep up but I ring from time to time and ask for a better deal. I put items on once the manufacturers guarantee has expired. If everyone was as unlucky as us with equipment I think they’d go bust. You might like to look into it. Think they will accept appliances under seven years old.

I’ve always had care cover for washer dryers, the last model lasted 9 years and I used the cover multiple times for repairs. Only replaced as the dryer element was just dying from overuse. I got the cover for the new machine too, and I have it for the dishwasher. But I grew up in a home where things broke and there was no money to fix them so I like feeling protected.

No, it's not worth it. I have an appliance engineer near me who repairs washing machines, tumble dryers, dishwashers etc who is very reasonable. And doesn't do that 'wait in all day' thing, he'll give you a two hour slot. I'd rather use and pay for him than pay for insurance where I have to use their engineers.

I think you must be quite unlucky with your appliances!

I had washer dryers for a few years. They all required a lot of engineer call outs and one had to be replaced under warranty. The condensers clog in them, over time, so need replacing. The one that had to be replaced had a fan replaced twice, then the condenser, then an internal leak fried the motherboard. The replacement was OK until the door latch broke and then a valve failed after the warranty period had expired - DH ended up fixing that himself. When the condenser gave up, when it was less than 3 years old, we gave up and bought a separate dryer.