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Bloody Tesco grocery delivery cancelled!

34 replies

MsMiaWallace · 08/09/2022 17:00

Got nothing in & it's been cancelled!
Anyone else had this? X

OP posts:
LordEmsworth · 08/09/2022 21:50

Moonface123 · 08/09/2022 19:34

Believe it or not Tesco are not amune to technical issues, they process hundreds of thousands of online orders everyday all over the UK, but as with everything else you only ever hear about something that has gone wrong, pickers, drivers and admin rely solely on data, if that goes down what are they supposed to do?

Errr, they're supposed to invest in their technology and processes so this doesn't happen every couple of weeks. They're not meant to just shrug their shoulders and go ah well, shit happens ...

workinitout · 08/09/2022 22:03

Mine was cancelled and refunded, but then the driver turned up and delivered anyway! I'm now waiting to see if they invoice me for my shopping or whether it will be a freebie! 😁

DownNative · 08/09/2022 22:13

LordEmsworth · 08/09/2022 21:50

Errr, they're supposed to invest in their technology and processes so this doesn't happen every couple of weeks. They're not meant to just shrug their shoulders and go ah well, shit happens ...

Firstly, Tesco HAVE invested in updating their systems recently. It's a teething issue, essentially.

Secondly, this is only the second time it's happened! It's rare.

BotterMon · 08/09/2022 22:27

My Ocado was cancelled this evening. Spoke to driver who was running late, all fine then got message about an hour later saying not coming, rebook so now tomorrow night. Bloody hope they repack it as everything will be one day nearer use by date. 😡

FarFromHome2 · 08/09/2022 22:31

They seem to be making a habit of this recently. Between cancelled deliveries, short expiry dates and inappropriate substitutions I think I’ve maybe had enough.

torthecatlady · 09/09/2022 21:46

Mine turned up on time today, bonus of no missing items or subs.

h78 · 09/09/2022 21:52

I changed mine to today, still awaiting delivery but it's tracking as a little late. Must be as a result of all the cancelled ones yesterday.

MsMiaWallace · 11/09/2022 09:35

I'm not renewing my delivery pass in October

OP posts:
FlyingFlamingo · 13/09/2022 21:26

Is anyone else having trouble getting onto the app or website this evening?

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