It was advertised as frost free but 4 years in and there is about an inch and a half of frost on the top of my freezer. I bashed at it with a knife a bit earlier and got fed up as nothing came away.
Is there a trick to it? Do I pop a streaming kettle near the ice or something? Help me adults of mumsnet I have somehow got to the age of 40 with no idea how to do this!!