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Original poster

Put my notice in - is this normal?

63 replies

IQuitUponAStar · 18/08/2022 19:25

Put my notice in yesterday morning by email as per company policy. Today I've been locked out of everything, (schedule, training) but have had no response from work even acknowledging my resignation! I've been working there for 10+ years and it kinda hurts that they can't even be bothered to email and let me know they've received the notice!

OP posts:
Hopeandlove · 19/08/2022 09:00

This is standard in some companies.

DancingBeanstalk · 19/08/2022 09:01

Whitehorsegirl · 19/08/2022 08:47

Expending on my previous message I am actually astonished at the responses that the OP has got.

She has not done anything wrong: she is off sick, she has decided to hand out her notice and she has followed the correct procedure.

There is nothing incorrect about giving notice while on sick leave and in choosing to do it in writing as you are unable to speak to your line manager face to face.

She has been a good employee for 10 years and now wishes to leave. End of story.

The behaviour of the employer is appalling and it is truly bizarre that so many people think it is OK to treat her like this.

She should at least not have been locked out of her email account until HR had acknowledged her resignation and they discussed any outstanding pay and holiday pay and confirmed back to her the official date when her employment would end. If she had any uniform, door pass and so on, the employer should have also discussed with her how to return this. Standard procedures for any decent employers...

In some industries you do have to go on garden leave and immediately leave your workplace because of concerns about sensitive Information or clients, but you can be sure that the employee is made aware by HR of what is happening and communicated with them about notice, pay/annual leave and so on.

Seriously, what sort of places do some people work in?

She doesn’t have an email account.

She has an account that shows her schedule, which she does not need as she was a) off sick and b) has now quit, and an account on a training website, which she does not need as she requires no further training now she has quit.

She knows how to hand in her uniform - you walk into the store with it in a bag.

Original poster
IQuitUponAStar · 19/08/2022 09:16

I don't have a work email account.

I do have an account online with my payslips and such which I now can't access. I do actually need access to that still and don't have it.

We agreed to communicate via email as the place is extremely busy and the managers don't work set shifts so it's often impossible to speak to anyone above shift manager level.

OP posts:
DancingBeanstalk · 19/08/2022 09:28

IQuitUponAStar · 19/08/2022 09:16

I don't have a work email account.

I do have an account online with my payslips and such which I now can't access. I do actually need access to that still and don't have it.

We agreed to communicate via email as the place is extremely busy and the managers don't work set shifts so it's often impossible to speak to anyone above shift manager level.

You can access your payslips as it goes through a different account. The schedule system you are locked out of does not store your payslips.

If you don’t know what it is you should email them and ask.

You can easily speak to your business manager. You ring, ask the shift manager when they are next in (their schedules are done weeks in advance so it’s irrelevant they don’t do “set shifts”) and ring then.

Whitehorsegirl · 19/08/2022 09:45

''@IQuitUponAStar I do have an account online with my payslips and such which I now can't access. I do actually need access to that still and don't have it.

We agreed to communicate via email as the place is extremely busy and the managers don't work set shifts so it's often impossible to speak to anyone above shift manager level.''

I think you really need to email the HR for the company and report that you have now been left with no access to key information such as payslip and no communications whatsoever from line management. Because again this is not how managers should behave when staff leaves.

Tell them in the email that you need:

  • confirmation that your resignation has been received and agreement on your last day of work (even if you are on sick leave you need to agree as to when you last day is going to be)
  • confirmation of when your last payslip will be received and details of any outstanding annual leave that they need to pay you
  • who to contact for a reference in the future (because you might want to agree this with HR if the managers are all doing shifts and it might be tricky for a new employer to get hold of anyone)
  • Access to your payslips if you not been able to download them before your access was cancelled.
Frankly, again you should not have to chase all this. Companies should have proper processes when employees leave. It is not up to the employee only to make sure that everything is done correctly when someone leaves...

Everyone who keeps bashing her: raise your standards...no wonder we have so many toxic workplaces and poor management in this country.

HelloAllll · 19/08/2022 10:13

It may be company policy to email your resignation but it is manners to give your manager a call to let them know they should expect your email. Ask for your payslips, you don't need anything else

ProseccoStorm · 19/08/2022 10:21

We lock people out very quickly, but we acknowledge the resignation first and tell them we are ending access asap (usually within 30 mins and IT do a check on all previous activity for a period of time)

WanderWomble · 19/08/2022 15:24

Been a while since I was a manager, but if an employee put their notice in suddenly after being on the sick, I'd be worried they'd had a bad diagnosis. Even if they think you're being rude, they should acknowledge the email you sent.

Hope that's not the case, @IQuitUponAStar !@IQuitUponAStar !!!

Original poster
IQuitUponAStar · 19/08/2022 19:34

DancingBeanstalk · 19/08/2022 09:28

You can access your payslips as it goes through a different account. The schedule system you are locked out of does not store your payslips.

If you don’t know what it is you should email them and ask.

You can easily speak to your business manager. You ring, ask the shift manager when they are next in (their schedules are done weeks in advance so it’s irrelevant they don’t do “set shifts”) and ring then.

Show quote history

Not sure why this is so difficult. I can't login to ANY of my online accounts. I just get told my credentials aren't valid, and yes that includes the one where my payslips and such are located.

No, I can't easily speak to my business manager. He's part time and isn't there all of the time. It took me several tries to even get through to tell them I needed to be off on the sick and that I'd been given a sick note. He then ASKED ME to communicate anything further by email as it was the best way to reach him.

The phone often doesn't get answered and there's no answer phone or other line so if they won't pick up, what the heck are you meant to do?

You're basically calling me a liar and it's not very pleasant. 🤷🏻‍♀️

OP posts:
Georgieporgie29 · 19/08/2022 20:34

I think it’s rude that they haven’t even sent you an email acknowledging yours. I also think you have done the right thing emailing them as that is what they have asked you to do and is as per your company handbook. Clearly people work shifts and are not available all of the time, it’s not like a regular 9-5 office job.
I hope your health improves @IQuitUponAStar 💐

DownNative · 19/08/2022 21:59

IQuitUponAStar · 18/08/2022 19:47

Nope, it's a fast food job so nothing sensitive. No impact on colleagues as there's 100+ people working there.

Just feels weird to be locked out of everything yet have had no response from any of the managers!

Strange behaviour from your employers. I've never heard anything like that!

FrangipaniBlue · 20/08/2022 18:06

Whitehorsegirl · 19/08/2022 08:30

''@FrangipaniBlue ·
Did you speak to your line manager?
I'll be honest, as a line manager I'd consider it pretty rude if one of my team (especially of 10 years?!) simply sent an email out of the blue without having a conversation with me too.....''

Nonsense. it is very common to do that so that the notice is in writing and there is a record of when it was handed out. Also if the OP is on sick leave, she would not be able to speak to her manager face to ace anyway.

As a manager, I have often had people resigning by email and I have done it myself. When a staff member does that I simply arrange a one to one meeting with them to discuss what is expected of them during the notice period and to give them a chance to discuss anything else (if they want to go into more details about why they are living for example) they want to raise about their resignation and their time in the organisation.

What's ridiculous and rude is the idea that simply freezing out the employee out of everything like this with no warning and no acknowledgment of the notice could be justified...

Maybe re-read what I wrote before you shout "nonsense"?

I didn't say anything about not handing in notice in writing, I said speak to line manager FIRST.

Nowhere did I suggest that should be face to face either. Have we gone back in time to when there were no phones?

Alfiemoon1 · 20/08/2022 18:17

they will probably send you your payslip and p45 in the post
if it is McDonald’s my dd handed in her notice while off sick she got a letter in the post accepting her resignation that she had been a valuable member of the team they were happy to provide references and she was welcome to come back if and when she decided to and she got her payslip in the post

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