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Microsoft Teams messages, no body responding

17 replies

Sam2022earth · 11/08/2022 09:18

Hi, I have noticed I'm not responded to in teams messages for general chat and it is getting me down. I have tried to hint that it is rude by saying internet is playing up but the reality is they read the messages pretty quickly. If it is one of the others in the team there is a swift .

It could be have a great weekend , no response. The following week another team member will say it and there is a flurry of responses.

I try to be kind and polite. I'm not sure what is going on. I had a disagreement with a few people but always polite efen then and try hard to be on their right sides.

Should I just mute all and stop engaging on the group chats and just approach people individially just for work related matters?

We all work from home, doing admin and yes there are periods of being busy but I think by the chats that go on people still have time to respond.

It has started to affect my mental health a bit too.

Help!
.

OP posts:
MissAmbrosia · 11/08/2022 09:49

It would drive me mad if I got Teams messages just to "chat". I hate the little bloody pop up window as it is, find it really distracting.

balalake · 11/08/2022 09:51

Phone individuals, talk to them, on work matters to begin with.

EarringsandLipstick · 11/08/2022 09:55

I agree with PP - we use Teams only for work comms, quick updates, they rarely go further in terms of conversations & I would never use them for personal chat.

However you say others do it too.

I think I'd find another way to chat to your colleagues.

BarbaraofSeville · 11/08/2022 10:54

I don't look at most of Teams, only the calendar and files in the groups sections.

The chat section seems especially messy to me, I've got some notifications and have looked through a few of the chats and can't find what it's referring to so have given up. It just like a cluttered pointless mess and not particularly useful or appropriate for communicating with people. I certainly wouldn't be trawling through it to look for random chat with people.

emmathedilemma · 11/08/2022 10:58

Do you address it with @ "teamname"? I've noticed a lot of people don't and then it doesn't send a new message alert. But i agree that Teams should be for work related chat unless it's one to one. Closing a work conversation with "have a nice weekend everyone" is ok but not starting a conversation just for that.

EarringsandLipstick · 12/08/2022 07:03

BarbaraofSeville · 11/08/2022 10:54

I don't look at most of Teams, only the calendar and files in the groups sections.

The chat section seems especially messy to me, I've got some notifications and have looked through a few of the chats and can't find what it's referring to so have given up. It just like a cluttered pointless mess and not particularly useful or appropriate for communicating with people. I certainly wouldn't be trawling through it to look for random chat with people.

You don't understand how Teams works then!

There's a chat function associated with each channel in each Team.

Using it allows participants in the Team tonne flagged re any updates, changes to files etc. it's a really efficient way to communicate without multiple emails, it keeps all the commentary as well as links to associated files, together.

It works best when focused around specific tasks or projects - not general work chat

The Chat function at the top is where you can message someone individually & is really only useful to check in eg 'free for a call now' - that kind of thing

It's not best suited to what OP wants but it has much more purpose than you have understood.

carefullycourageous · 12/08/2022 07:07

I would just disengage and look for another job!

Blanketpolicy · 12/08/2022 07:14

The general chat function in teams (not the teams channel posts) is perfect for what the OP wants.

I am in a team of 10 spread out globally in different timezones and we use the chat just as we would if we were in the same office.

The issue here isnt teams, as the rest of the team are using it and being replied to is it "I had a disagreement with a few people ". What happened op? Did they reply to you before the disagreement?

Blush21 · 12/08/2022 07:14

We have a group chat of about 15 people, most people get a response but I don’t always and it’s ebcause I’ve not formed a close bond with any of them and I’m happy with that, they aren’t my people, I just disengage and only
chat when I feel my contribution is needed or would be appropriate. I never start a conversation, you need to do the same stop letting it get to you

sunshineonroses · 12/08/2022 07:25

I understand how this can be upsetting. In my old office a few years back we had Microsoft lync and while everyone else chatted to their friends all day, no one ever talked to me. If I started a chat it would generally be replied to once then ignored, while everyone else seemed to have little orange boxes flashing away all the time. If I started a group chat with friends, the other three would always start a side chat without me and after a while ours would just fall flat.
In the end I just accepted I couldn't change dynamics like that. The more I tried to join in the worse I ended up feeling. Maybe just take a step back and keep communication like this polite, friendly and brief. It could be that at the moment they feel like you are trying too hard, if you back off they may feel more confident partaking in general chat. Hope it gets resolved soon x

EarringsandLipstick · 12/08/2022 08:06

That is crap @sunshineonroses sounds like a wise decision by you.

Team dynamics are so strange at times aren't they.

EarringsandLipstick · 12/08/2022 08:07

Blanketpolicy · 12/08/2022 07:14

The general chat function in teams (not the teams channel posts) is perfect for what the OP wants.

I am in a team of 10 spread out globally in different timezones and we use the chat just as we would if we were in the same office.

The issue here isnt teams, as the rest of the team are using it and being replied to is it "I had a disagreement with a few people ". What happened op? Did they reply to you before the disagreement?

Good point.

girlmom21 · 12/08/2022 08:09

I'm guessing they're polite work wise but don't want to have social chit chat with you if you've had disagreements

JenniferAllisonPhillipaSue · 12/08/2022 08:17

With my colleagues we have very distinct team-wide chat threads - one is for work matters, and one is for chitchat. That way people know which one needs to be read if there's a new post, and which one doesn't need urgent attention. Sometimes my chitchat posts get lots of reaction and responses, sometimes there's tumbleweed, depending on how busy my colleagues are.

OP, you can't force people to read and respond to you, just as you cannot make them stand in the canteen and exchange small talk if you were at the office. It sounds as though they don't really want to talk to you for whatever reason. You can accept this; you can change job; or you can play the long game and simply wait for any issues to cool down and be fiorgotten.

Testina · 12/08/2022 08:34

”I had a disagreement with a few people“

What does this mean?
I’m 52, have worked since I was 16 (and part time before) and only had disagreements twice in that time. Few usually means more than 2, and all in one workplace?

converseandjeans · 12/08/2022 08:38

I had a disagreement with a few people

I think this is probably why they don't respond. What was the disagreement about?

lljkk · 12/08/2022 09:02

Teams (or other channels) work so differently in different work environments.
DH despairs of people using email for chitchat, small updates or acknowledgements. His colleagues would never do such a thing. But it is standard practice in my work-groups to only use email for group chat, and everyone is oblivious to TEAMS for ongoing topic discussions. Stuff that would be ideal on TEAMS, they literally reply-all email "Thanks!" or "Yes I'm interested" or "Sign me up" or "I put that file where you wanted" or "We got 2 more orders on the Smith account" etc .

I am trying but failing to institute a TEAMS-mindset for long running topic threads with different work groups.

If you can't get people's attention on TEAMS (I mostly can't), then you'll have to try email 1st, TEAMS calls 2nd (unscheduled) or even real telephone calls 3rd.

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