Been a housing association tenant for over 10 years.
My job went into liquidation and I lost my job so relying at min on UC
My monthly rent is £450
My housing association has turned around (new housing officer ) and said she wants £500 a month now so I'm a month in credit (new policy ) she said
I can't afford it and told her repeatedly
So I paid my £450 rent and a extra £20
I receive a text tonight saying "you paid your rent £30 short" please pay immediately
There's no other way I can say I can't afford it