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Posh bar snooty service

5 replies

PerfectRun · 10/08/2022 16:41

I stayed in an up market hotel last night.

I went to the bar and made a terrible faux pa, because I approached the bar to order a drink. I was told quite bluntly that it was table service and to go and find a table.

Which I did and then waited ages for them to come and take my order.

When they came they didn't speak, just stood and looked at me with pen poised.

I'll admit I don't generally do these kinds of places, but is this normal service? I'm used to something much more friendly in the pub Is it "correct", for example, that staff don't interact with guests?

It was in London and the waiters were all men, I'd say over 40 and of Indian origin, if that makes a difference. (I don't know if it does). The hotel is part of a prestigious chain.

I'm tempted to leave a review on Trip Advisor, but if it's normal.....?

OP posts:
WeAreTheHeroes · 10/08/2022 16:52

Sounds rude to me - depends how you were spoken to. Standing there with a pen poised but not speaking is pretty passive aggressive.

LynneBenfield · 10/08/2022 16:55

Nope, they were rude

Leafy3 · 10/08/2022 16:55

They were rude and unfamiliar with restaurants like it or not I'd have refused to be cowed by them. Poor service too.

Cam22 · 10/08/2022 16:56

PerfectRun · 10/08/2022 16:41

I stayed in an up market hotel last night.

I went to the bar and made a terrible faux pa, because I approached the bar to order a drink. I was told quite bluntly that it was table service and to go and find a table.

Which I did and then waited ages for them to come and take my order.

When they came they didn't speak, just stood and looked at me with pen poised.

I'll admit I don't generally do these kinds of places, but is this normal service? I'm used to something much more friendly in the pub Is it "correct", for example, that staff don't interact with guests?

It was in London and the waiters were all men, I'd say over 40 and of Indian origin, if that makes a difference. (I don't know if it does). The hotel is part of a prestigious chain.

I'm tempted to leave a review on Trip Advisor, but if it's normal.....?

Nope. That’s unprofessional and rude. How dare they? They are there to serve, hardly a high end career. Laughable really!

Definitely leave a scathing review. Remind them who is actually the important one in the transaction. And it is NOT a waiter or bar minion.

Longdistance · 10/08/2022 17:00

If they didn’t speak to you, I would’ve been tempted to stand up and walk out. Taking ages to come over is never good.
Does it have reviews anywhere?

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