Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Why would someone use my house as a billing address for their gas and electricity?

7 replies

OneTooManyMornings · 25/07/2022 21:26

Last week about six letters came to my house, all addressed to a name I didn't recognise, and all from an energy supplier different to the one I use.

They all had "Urgent open immediately" printed on the envelopes. I know I shouldn't have, but I opened one (I was worried that maybe bailiffs were going to turn up at my house looking for this person).

It said something about changing this person's direct debits. I was really confused, wondering how or why some random person would be paying for energy at my house, especially when I'm paying another energy provider. Then I saw near the top of the letter that it said "Supply address" and there was an address of a house in another town (I think maybe about fifty miles away).

Anyway I've written "not known at this address, return to sender" on all the letters and put them in the post box so hopefully I won't receive anymore.

But why were their bills sent here in the first place?

OP posts:
Georgeskitchen · 25/07/2022 21:31

Either the energy company have made a mistake or someone is scamming

Sapphirejane · 25/07/2022 21:34

It’s not unusual to be paying for a different house (elderly parent/ renovation project) so feasible it’s an error on the part of the company. I’d ring them and explain as well as sending them back, they may possibly listen and write to the supply address.

OneTooManyMornings · 25/07/2022 22:04

Thanks, it didn't occur to me that someone might have a legitimate reason to be paying for energy for a house they're not living at. I suppose that must be what's happening, and someone has made an input error somewhere, maybe a wrong digit in the house number or postcode.

I was worried my address was being used for a scam, but I couldn't think how that would work, when the energy provider obviously know which address they're supplying to, so the person could presumably be tracked down to there.

Seems much more likely an error's been made somewhere.

OP posts:
TheNestedIf · 25/07/2022 22:08

I possibly had something like this. I got a couple of letters from an energy company I don't use, with a name I didn't recognise, so just returned to sender. About 6 months later, I tried to log into my energy account, but couldn't. I then checked my bank account and realised I hadn't paid any energy bills through direct debit for a while.

The penny dropped that the name belonged to my scatty neighbour. Somehow, she had managed to get my energy supply switched to a different company. I had to phone my original supplier and ask them to get it back. They seemed to think that it had been done accidentally through u-switch, or through one of those street sellers. I had to pay the bills I hadn't paid, but there was a little bit of compensation for the inconvenience.

OneTooManyMornings · 25/07/2022 22:23

Something like that happened to me about ten years ago TheNestedIf I got a "sorry you're leaving" email from my energy provider telling me when I would get my final bill. I phoned them to say I wasn't leaving, and they said that probably one of my neighbours had signed up to this other energy provider and had clicked on the wrong house number on a drop down menu.

OP posts:
Watchthesunrise · 25/07/2022 23:53

I would imagine that maybe someone is trying to use your address as 'proof of address' so they can set up a bank account (or, charitably, a library card) or some other account that requires address verification.

They might've been hoping to pick up the letter from your letterbox before you got there, but you got to your letterbox first.

Sapphirejane · 26/07/2022 08:11

@Watchthesunrise - I am confused how someone could get to the OPs post before her if it’s come through her door. It’s a bit of a risk to go to that effort to assume the OP has a wall mounted post box surely? I can also say with experience that banks etc will not accept that sort of bill as proof of address.

New posts on this thread. Refresh page