We have been contacted by CST law chasing a historic debt from our previous energy suppliers E-On. This is money that was transferred from N Power to them when they bought them out in 2020. We wanted evidence of where this build up of debt had come from (we paid monthly regularly) but e-on had previously said they didn’t hold the records on this.
DH called CST law on Monday and they said we had 14 days to resolve this either by paying or proving we don’t owe the money - we have this is an email and they also sent us our previous statements.
Today we’ve received a CCJ in the post from
them. We’ve tried for hours to get through to CST law on the phone but without any luck and I’m feeling pretty aggrieved that this is against the information given to us on Monday.
If we owe the money then we will pay it but it has now got court fees added to plus interest.
Can anyone confirm where we stand? Can CST (if we can ever get through to them!!) withdraw it based on the email received on Monday or is it non binding if it goes against what they have stated in terms of credit collection?! It also says on the CCJ claim description that E-on are current suppliers which isn’t true.
Help! Feeling very stressed.