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Gatwick cancellations

5 replies

123cupcake4 · 20/06/2022 08:22

Hi all.

We have a holiday booked for Spain on 20th July. I am so worried about it being cancelled. We are flying with vueling. First time away in 9 years. With 4 children. They have never been away. We are self employed and have just never been able to get away.

If it does get cancelled I'm not sure what we should do. As our flights are booked separately to our accommodation.

If our flights are cancelled what do we do as we would lose our accommodation. As we wouldn't get a refund on that. I have taken out travel insurance. Is that all we can do? Would they offer an alternative flight for the same time frame if they haven't got the staff to work?

OP posts:
123cupcake4 · 20/06/2022 19:16

Bump

OP posts:
LIZS · 20/06/2022 19:19

Technically the airline is obliged to find another flight, possibly using a different airline/airport. However that depends on availability.

bellac11 · 20/06/2022 19:22

You would get there, just a bit later I think.

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minipie · 20/06/2022 19:37

www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/cancellations/

If they cancel within a week of the flight, and they can’t offer you a different flight within a certain number of hours of your original one, then they have to cover the cost of an alternative flight with a different provider. And pay compensation on top.

We recently had this at half term. Easyjet cancelled our Friday flight, on the Wednesday. They didn’t have any flights to that destination till the Monday. We booked Vueling flights instead (3x the cost) and claimed reimbursement. Somewhat to my surprise, Easyjet have paid the reimbursement, and the statutory compensation too.

However, I have heard of Easyjet refusing to do this on the basis that the cancellation was outside their control (eg due to problems at the destination airport) - seems they will use this loophole if they can.

Travel insurance will help though they may expect you to try claiming from the airline first.

123cupcake4 · 20/06/2022 19:42

Thank you all just have to wait and see then!

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