The problem (where I used to work) is that people call the ambulance service for all sorts of stupid things a shirt and not definitive list of things people called an ambulance for On a very regular basis;
Toe pain at 3am
Batteries dead in tv remote
Wanted a dna test
Had an appointment at the hospital thought we were a taxi
Didn't have any paracetamol.
We had to go to every job as though it was life threatening because they said they had shortness of breath. Plus every time we ghastly to go to a call like that we weren't dealing with a patient who had a life threatening illness or accident.
Then you get to a&e and because elderly people are waiting for a package of care and the social care system is stretched be use they don't pay carers much and lots of leaving because Aldi pays more, there isn't the staff to put in the car package. So they're stuck in hospital 'blocking' a bed and you're waiting in an ambulance outside the hospital.
It's a domino effect.
Stop people calling for stupid reasons and sort out the social care system.
I'm no longer a paramedic, I'm now a nurse and it's not much better tbh