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Ebay is a con!

30 replies

blublub · 22/04/2022 13:52

I just sold an item on eBay for 99p. My postage was £3.50 which will cover actual postage, packing, petrol and (I thought) fees. Instead of making profit I am actually only almost breaking even as they paid me £3.12 instead of £4.49.

When did they start counting postage as profit?? It’s been awhile since I last used it and it just seems pointless for small items now if they’re going to do that. It’s cost me money, I might as well give the item to a charity shop!

OP posts:
Squiff70 · 22/04/2022 14:21

"When did they start counting postage as profit??"

Err, actually years ago - but it's nothing to do with how much of your profit they take and everything to do with the total selling price.

Squiff70 · 22/04/2022 14:24

Also, it's not a "con" as their fees are outlined in their Ts & Cs. It's up to you to read them.

I stopped selling on ebay as I was selling at a loss due to their very high fees and them taking a percentage of the P&P Costa too. Just because I don't like their fee structure doesn't mean they are a "con".

Squiff70 · 22/04/2022 14:25

*costs

londonmummy1966 · 22/04/2022 14:50

Ebay changed their fee structure to include P&P because a lot of vendors were charging a low price for an item and masssive P&P to avoid paying fees on the true selling price. Not only that but they pretty well automatically refund a purchaser who complains about excess postage charges. I had a case a few months ago and it took a lot of running around to demonstrate that £3.50 for a small parcel was a fair price once the cost of packing materials and fees were included.

blublub · 22/04/2022 15:16

@Squiff70 well I guess the eggs on me then. Silly to expect postage to be fit you know, postage. Not as ‘profit’ as I am not the post office. really it will be on eBay. Why would anyone use them now??!

OP posts:
Tomikka · 22/04/2022 15:54

blublub · 22/04/2022 13:52

I just sold an item on eBay for 99p. My postage was £3.50 which will cover actual postage, packing, petrol and (I thought) fees. Instead of making profit I am actually only almost breaking even as they paid me £3.12 instead of £4.49.

When did they start counting postage as profit?? It’s been awhile since I last used it and it just seems pointless for small items now if they’re going to do that. It’s cost me money, I might as well give the item to a charity shop!

This has been the case for a long time (as mentioned above it is because many sellers put up a high postage to bypass fees)

They would also charge a listing fee in the past as well, so if it didn’t sell you would keep paying again and again on each relist

Until recently you would have paid eBay sale fees and PayPal transaction fees. With separation and eBay now having its own payment processing you pay one combined fee of 30p plus 12.8%
It’s not a con as they show this in their terms stating that fees are calculated against the full total including postage before you submit the listing

In effect for the 99p item element you paid the 30p and 13p (12.8% rounded up) - a total of 43p on your item sale, then for postage of £3.50 you’ve paid 45p (12.8% again rounded up)

(You can treat the 30p fixed fee as going against the item or postage depending on how you feel)
At least you had thought to make an allowance for fuel, packaging etc - if you had just gone for the postage price itself then you would be at a loss

The big problem with starting at 99p is that many items don’t really sell on an auction basis any more, and you’re starting off badly losing a third of that to the fixed element of the fee

Take it as a lesson learned. I did make the same mistake starting at 99p and found that I was almost paying to give the item away

For your next sale start it off with the minimum that you are willing to take
(With the old listing fee structure they charged you more depending on the start price which is why people started at 99p)

Estimate your actual postage cost based on size and weight (remembering to allow for packaging weight) and also take into account sundries such as packaging costs if you aren’t recycling Amazon boxes etc

Once you have the minimum amount you want for a sale, and postage expenses then remember that the fee is taken from the total (don’t just add on 12.8%)

eg if it was £1.13 then 12.8% is 15p (rounded up) so you would lose 2p

You need to take into account that the amount you want to end up with is 87.2% of the final value (…. And we still need to add on the other 30p)

So if you want to end up with £1 then add 30p and divide £1.30 0.872. Which is £1.49

If we say that you wanted £4.49 (or £4.50) then:
First we top that up to £4.80
£4.80 divided by 0.872 is £5.50

To check that, 12.8% of £5.50 is 70p (or 70.4p)
Leaving £4.80 or £4.79 depending on rounding
Then the extra 30p and you are left with £4.50 or £4.49

It’s much easier in a spreadsheet

www.ebay.co.uk/help/selling/fees-credits-invoices/frais-pour-les-vendeurs-particuliers?id=4822

Tomikka · 22/04/2022 16:01

As a reference please see the screenshot here which shows some formuale to reverse engineer fees on postage (These also take into account the 30p onto postage)

Note that I haven't checked my postage rates are still up to date

Ebay is a con!
Tomikka · 22/04/2022 16:03

If its not clear the formuale in columns H, I, J & K are:

=(F5+$D$1)/(1-$B$1)
=(G5+$D$1)/(1-$B$1)
=ROUNDUP(H5,1)
=ROUNDUP(I5,1)

Tomikka · 22/04/2022 16:06

blublub · 22/04/2022 15:16

@Squiff70 well I guess the eggs on me then. Silly to expect postage to be fit you know, postage. Not as ‘profit’ as I am not the post office. really it will be on eBay. Why would anyone use them now??!

That is a good question, eBay is still a big market for a whole range of different items. So its worth it for the customer base.

Depending on the item though there could be 'better' places, for example Vinted for clothes and by default they provide you with a prepaid label based on the buyers postage option.
You as a seller don't pay any fees

doadeer · 22/04/2022 16:09

It's not a con. They publish their fees you didn't check it.
Annoying but it's not exactly a high value item you've sold.
You will know for next time, we've all made mistakes like that.

BalladOfBarryAndFreda · 22/04/2022 16:13

It’s not a con but it is a rip off, you’re right OP. I’m not sure it’s worth it these days for anything other than a few niche items or collection only.

HandlebarLadyTash · 22/04/2022 16:17

Ebay is hard work for the odd low-cost item, I find I'm giving more stuff to charity shops as its just not worth it.

blublub · 22/04/2022 17:49

@Tomikka good grief, I just wanted to make a couple of, literal, quid from from my old stuff. Not start a business! I hope someone else finds that table useful. It’s all over my head.

I guess con is the wrong word. It’s just not worth selling your stuff after eBay, PayPal and the post office have helped themselves. It has been a few years since I have used it.

OP posts:
SwelegantParty · 22/04/2022 18:53

I make my living selling on eBay. I list the vast majority of things with free postage on a buy it now, that way I can work out the fees easily and take postage off, and see if it's worth listing (tbh I don't often list stuff for less than £12.50 inclusive as any lower and it's not really worth my time). It does work, you just have to read the terms and conditions first.

Anna197264 · 22/04/2022 22:03

EBay is rubbish for low value items. Try Vinted. No hidden costs for the seller.

jytdtysrht · 22/04/2022 22:38

gone are the days where I sell stuff for 99p on eBay. I’d rather just bin it than mess about just to have to pay eBay’s fees on that kind of price. The good thing about eBay is that you can sell almost anything on there. I haven’t got the time to mess about with different sites for different things. I only sell things on eBay that are worth my time now. Either bin or charity bank for the rest.

Squiff70 · 22/04/2022 22:47

blublub · 22/04/2022 17:49

@Tomikka good grief, I just wanted to make a couple of, literal, quid from from my old stuff. Not start a business! I hope someone else finds that table useful. It’s all over my head.

I guess con is the wrong word. It’s just not worth selling your stuff after eBay, PayPal and the post office have helped themselves. It has been a few years since I have used it.

eBay and PayPal are no longer affiliated with each other and you don't buy on eBay and pay with PayPal any more either. Come on, keep up!

BiancoBlanco · 22/04/2022 22:50

Or try Thrift. They take a third and you donate a third to charity, but all you do is stick everything in a bag and send it to them.

LilacPoppy · 22/04/2022 22:55

Postage is meant to cover p and p only not petrol or fees.

Alexakidd · 22/04/2022 23:57

To be honest eBay has gotten a bit shit now. No real bargains and it's not as fun as when it was an auction site. Now it's just a marketplace with endless buy it now sales. Probably only worth selling there if it is something rare or collectable

blublub · 23/04/2022 07:20

Maybe this thread should be called ‘old person uses eBay’ @Squiff70 things have certainly changed!

I find it most amusing that some feel my outrage is misplaced. As if it is not perfectly reasonable to sell an item for 99p and expect to make around 70p profit.

I will investigate the new methods suggested of selling and perhaps donate more to my local charity shop. Thanks for everyone else who made suggestions.

OP posts:
WhiskeyAndGinger · 23/04/2022 07:32

I used to buy and sell regularly on ebay. Hardly use it now. I'd rather use fb marketplace or do a car boot if I want to sell, but mostly I donate to charity shops.

londonmummy1966 · 23/04/2022 17:09

BiancoBlanco · 22/04/2022 22:50

Or try Thrift. They take a third and you donate a third to charity, but all you do is stick everything in a bag and send it to them.

Not any more they dont. Thrift have just changed their fees (retrospecitvely if you had already sent them stuff) - they now charge £3.75 listing fee per item plus 35% commission - so for something selling for £20 on their site they take £11.75 and you and your charity get £4.12 each - utter rip off merchants... 😡

sakura06 · 16/05/2022 07:17

Sorry to resurrect an old thread, but I have just found the same OP. Made a loss on something I sold. I won't be using it again. Very disappointed.

Threetulips · 16/05/2022 07:25

What’s worse, I sold a new item that had all the information on there for a spare part.
Buyer complained it didn’t fit the model they owned - different to the model specified.

They requested a full refund including postage.

So a £10 time cost £5 postage.

In my opinion not worth sending back - they could resell - which would be cheaper or them in the long run.

Also had someone state X hadn’t arrived, and again it comes out of my pocket.

I agree it’s not worth the hassle.