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Isn't it the law?...

4 replies

barometre · 08/04/2022 18:12

That when you move into a property the existing energy supplier are obliged to continue supply, unless you choose to switch? My cousin has bought a place and rang around a few suppliers, none of whom will take him on, not taking on new customers as can't be competitive. He last owned a priesthood 2 years ago and since then has lived with a relative, so no existing contract.

I'm sure when I bought my house the energy supplier in place said they were obliged to continue to provide service if needed?

Thank you

OP posts:
SamphirethePogoingStickerist · 08/04/2022 18:18

www.theguardian.com/money/2021/nov/20/energy-suppliers-reject-new-customers-amid-crisis-in-market

From last December

An Ofgem spokesperson says suppliers are obliged to take on customers when requested: “We’ve been clear that suppliers must comply with licence conditions despite the challenging market situation.

“Suppliers must offer to supply a domestic household once approached by a customer, including where this necessitates the installation of a meter to enable supply. If supplier actions leave consumers at risk of going off supply, and where we have evidence that this is the case, we will take action.”

www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-gas-or-electricity-connection

purpleme12 · 08/04/2022 18:20

When I moved into this house the existing one kept supplying me

c3pu · 08/04/2022 18:24

Is it not connected at the moment? When I've moved into a place it's always had gas/electric working, and in a pinch I just waited till a bill "to the occupier" arrived to figure out which supplier I needed to deal with

barometre · 10/04/2022 08:09

Thanks all

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