Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Post office tried charging me 50quid for delivery?????

11 replies

Sophie1029734 · 07/04/2022 12:00

I sold a pair of boots on depop, with the package size it usually costs me 8.99 first class, tracked with royal mail. I went to a different post office and she straight up asked me the price of the shoes? I always gst asked what's in it but never the peice? I said...ughh 95 (they were more) and I think she used that to work out the cost of the delivery instead of the weight?.because how else does one try to charge someone 50!!! I was just a bit taken a back how she didn't relise how insane she sounded when she asked for 50 😳

OP posts:
purplesequins · 07/04/2022 12:01

were you trying to send to the eu?

Isobelslider · 07/04/2022 12:01

It's probably to cover insurance for the cost of the contents. The cheapest delivery option only covers the value of contents to about £50 IIRC.

Sophie1029734 · 07/04/2022 12:02

In the end I went with parcelforce for £8 something, I havnt even heard of that company before.

OP posts:
Sophie1029734 · 07/04/2022 12:03

In the UK, only 2 hours away from me

OP posts:
LaMagdalena · 07/04/2022 12:07

They are supposed to ask the value of the parcel so you can claim the right amount of compensation if something happens. If you told her the price, and they sold you an option which didn't cover it, and then something happened to the parcel and you couldn't claim the compensation, you might go into the Post Office complaining about that. Also, the person who served you doesn't set the prices Hmm

Sophie1029734 · 07/04/2022 12:12

I've always payed 8.99 for first class delivery for the same sized parcels. I never asked for insurance, i just asked for 1st class tracked, and she says 50. Now she sent my parcel with parcelforce which has 1 star...

OP posts:
Arsewangry · 07/04/2022 12:13

Parcelforce are pretty well known, OP, one of the big boys in the delivery game and better rep than say Hermes (or Evri as they now go by).

LaMagdalena · 07/04/2022 12:15

You don't ask for insurance, they have to ask you for the value and give you the options. You can decide not to take the option with the right amount of compensation if you don't want it, but you can't complain if you don't get compensated should something happen.

girlmom21 · 07/04/2022 12:17

Yeah she's done it for insurance purposes

BarbaraofSeville · 07/04/2022 12:22

Parcelforce are the parcels arm of Royal Mail. Don't worry, they've been around a while and are quite a big company.

If you managed to get fully insured £95 tracked delivery with RM/PF for £8.99 that's pretty good.

Normally if you don't want to pay a lot, it's best to lie about the value of the contents and on the rare occasion that something goes wrong just take whatever compensation is on offer and refund out of your own pocket, aka self insurance. Unless you're really unlucky, you'll come out ahead that way.

countrygirl99 · 07/04/2022 12:25

I hate Parcelforce with a vengeance after they tried to deliver a parcel addressed to Finland in Milton Keynes. It took me so long to convince them that Finland isn't in Milton Keynes that it got caught up in the Covid/Brexit backlogs in December 2020 and January 2021 where they managed to lose it entirely.

New posts on this thread. Refresh page