I don’t want to listen to a sales pitch and be steered towards the mortgage that gives the broker the best kick back, even though they’re supposed to be whole of market.
I don’t want to send my statements off for some random guy to pore over.
I don’t want to be given a hard sell for building insurance and his mates’ rates for solicitors.
I want to contact the bank and deal with them directly, but in doing so there seems to be a penalty of 1% added interest!
How did it get to this?