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Original poster

How much do you pay your cleaner?

27 replies

Mummysgirl12 · 21/02/2022 20:32

My mum is a cleaner - very experienced and very good.

She used to clean a while ago and charged under £10 an hour, in 2016 time she tried to put it up to £10 an hour and some people moaned.

Times have changed and she now charges £13 an hour.

With the cost of living rising, this being my parents only income (my dad is disabled / retired) she was wondering if this sounds about right?

My mum goes above and beyond imo compared to cleaners I’ve paid for (£15ph and £20ph) and will do thorough cleans such as oven / ceilings / skirting / windows / garden work as well as your normal house clean / bed changing / washing and ironing.

She will do the amount of hours people ask for.

Some older women she cleans for ask her to run chores and my mum can be a push over so does. They will reimburse her the cost of items but not pay petrol (or offer to pay for her time) what would you expect her to do in this case?

We are in the Home Counties in a popular/ wealthy commuter belt.

OP posts:
glasshalfsomething · 21/02/2022 20:33

If she’s as good as you easily £15ph in NW

dreamsarefree · 21/02/2022 20:33

We pay ours £15ph and she provides all the equipment and products. She also changes bed linen. Isn't the most meticulous but usually reliable and we don't pay if she doesn't come.

dreamsarefree · 21/02/2022 20:34

Oxfordshire

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AnotherEmma · 21/02/2022 20:38

I live in an expensive city (not London) and the going rate is £15/hour, we've had cleaners who are rubbish charging £15, and felt they were taking the piss a bit, but have recently found a cleaner who seems very good, and we're very happy to pay £15/hour given that she does a good job.

Your mother needs to be more assertive about the errands. Just say no or say that she will charge a flat fee of £x per errand to cover time and petrol.

ellesbellesxxx · 21/02/2022 20:56

£12 an hour but I know this is v competitive!
The going rate is £15 an hour (Gloucestershire)

Tellthemagain · 21/02/2022 20:58

£14 an hour north east . and she's not even v good 😒

Original poster
Mummysgirl12 · 21/02/2022 21:08

This is interesting.

Would you expect a cleaner to provide their own stuff? Would this include a vacuum? And would you pay less if they used yours?

OP posts:
Duracellbunnywannabe · 21/02/2022 21:11

Im in the NE and my cleaner charges £15ph

Phormiumjester · 21/02/2022 21:12

Mine charges £13 an hour. She probably would also go above & beyond too if I paid her for more hours. But she does what she can do in the hours we agreed. Her charge rates, not mine!
Some weeks she's more efficient than others but I think that's human!

Phormiumjester · 21/02/2022 21:12

She brings her own stuff

Bushkin · 21/02/2022 21:13

£18ph here although it is a small agency, the owner often does our clean.

Flingingmelon · 21/02/2022 21:14

1.5 hours, two people, all their own products - £50. Decent job, three bed cottage.

Home Counties

nanabow · 21/02/2022 21:16

We're in the SE and ours recently went up to £13.50 an hour. However we pay for 3 hours (£41) and they're usually done in around 2.5 hours.

It's very quickly becoming a luxury we can't afford. I think it's reasonably priced, but if the prices go up any more I think I'll have to change it to 2 hours a week and cut some of the jobs.

JuliaSways · 21/02/2022 21:23

I'm a cleaner, I work for someone and earn £9.50/hour minimum wage. She charges the clients £15/hour.

I bring my own cleaning products but use the household mop/bucket, steam mop, vacuum cleaner. I don't like the idea of going house to house with the same stuff as some of my clients have big smelly (but gorgeous) dogs while others have pristine, child and pet-free homes. Better to use their own vac etc.

I do 2 or 3 hour cleans and occasional 4 hour deep clean. Tbh my cleans tend to be "deep" as I am a stickler for detail, so I do what I can during the time given.

My tasks :

General clean of all rooms (dust, mop, vac, plump cushions) and stairways.
Kitchen: Hob clean, wipe down all unit doors.
Clean windows on a rotation.
Loos and bathrooms/shower rooms leaving all mirrors and glass dry and shining.
I have an extendable "bathroom mop" from Home Bargains (£1.49 and I love it, highly recommend) which I use to go over skirting boards and reach cobwebs.

I happily do anything the client requests as long as they understand that I have a set time and doing all the beds (for example) will take time from my cleaning other areas as thoroughly.
Change bedding if requested.

frustratedashell · 21/02/2022 21:32

I'm a cleaner, in the South East. Since January I've been charging £16 @ hour. None of my clients had a problem with the price increase (increased by £1 @ hour)
I'm very thorough and will do most things. I feel valued by my clients. So we're all happy

euniceanddudley · 21/02/2022 21:37

£15 an hour in the North. I supply everything. I think that is the minimum going rate for a self employed cleaner. I love my cleaner, she is very thorough and efficient. Often stays 15 mins longer and always insists I pay her for the agreed hours rather than the extra 15 mins.

I buy her nice toiletries now and then when I've discovered something I like for myself and think she might like it.

Findahouse21 · 21/02/2022 21:43

£35 for 3 hours. She uses her own products but our equipment - hoover etc. Seh is a legend and I don't know what we'd do without her

Lauren83 · 22/02/2022 17:36

We pay £15 an hour near Manchester, our first one didn't bring anything and the one we have now prefers to bring her own products and hoover.

pupcakes · 22/02/2022 21:11

I pay £15 an hour and our pair is fantastic- bring own things including hoover although I've offered ours, they wanted to use their own. They change beds, but I wouldn't ask for an over clean or chores!! She should certainly be asking for petrol and payment for time too.

Itsallaboutyou666 · 28/03/2023 22:48

I do 3 hours for 35 pounds although it should be four but I'm very under paid so frankly I don't care. I've been doing this for at least a year . They go abroad 3 times a year and are not poor so I don't care .

Mumma · 28/03/2023 23:21

£15ph and she brings her own products and hoover

londonmummy1966 · 28/03/2023 23:22

OK so part of the issue is employed v self employed. A Self employed cleaner should be providing all their own stuff and should be finding cover for their holidays etc. AN employed cleaner should be getting paid holiday/PAYE/NIC and pension.

I pay mine £15 an hour net (so PAYE/NIC and pension on top) which is £17 gross. She gets 4 weeks paid holiday a year - 2 weeks of her choice and 2 weeks of mine plus paid bank holidays. This is London and possibly a bit more than most but 1) she's brilliant and 2) it is unethical not to pay a living wage.

itsgood2talk · 28/03/2023 23:26

We are in the east of England, pay 15 ph and we provide all cleaning products cloths hoover etc. she's very good though and this price is cheaper than most for where we are.

AliceMcK · 28/03/2023 23:29

£17.50/h - NW - not a particularly flush area - cleaner provides own cleaning products including hoover, never has rubbish bags though. I’d still pay the same if using my hoover, probably expect to pay a little less if using my cleaning products though. I have health issues so having a cleaner is a big help to me so is well worth the cost. I had another cleaner pre covid at £12.50/hour.

MyBeloved · 28/03/2023 23:39

Home counties and pay £18.50 per hour. My cleaner is honest, reliable and extremely thorough. Does lots of little finishing touches like folding the loo roll, which I like! I don't mind paying a bit more for her as feel she really knows her job and keeps my house looking lovely. She also changes beds and will organise ironing if I request it.