Is this on me or the housing association?

[ilmhiNI]

I live in an housing association flat, Since moving in my boiler seems to stop working intermittently, I only know this because my radiators will suddenly stop getting hot or I go to have a wash and the water is freezing.

Repair team came out the first time and fixed it. It then happened again a month or so later and they came out again, then a few months later it happened again, Same guy came out and seemed quite annoyed with me and said he can't keep coming out fixing the same thing and maybe I could take a few minutes and learn how to do it myself.

Got up this morning to no heating or hot water and my boiler displaying the same error code again, I have googled the error code and it is saying it happens due to low water pressure and I need to Locate the filling loop, Then Turn the valves. This enables water to enter into the boiler. It also says it COULD be a leak in my boiler and it should be fixed by a qualified professional and not to be attempted by anyone else etc.

Being honest I have no idea what to do, Just wondering before I call the repairs team again is this on them to repair or me? Do I need to learn how to fix my own boiler? If so I will learn but just wanted to check before calling.

Did the repair engineer tell you what he’d fixed and explain how you can do it yourself? If it’s just repressurising then that’s very simple and you can ask him to show you how to do it.

If it isn’t that, then it’s the HA’s responsibility to fix.

You can repressurise the boiler yourself. If it is a leak, then trying that first will not make things worse, or put you at any risk.

All you have to do is turn the tap and refill it so the water pressure goes up again to the correct position on the dial.

But you shouldn't have to be doing it anywhere near as often as this, so there could well be a leak somewhere, which is causing the water pressure to drop. It should essentially be a sealed system, so if the water pressure keeps going down, the water must be going somewhere.

There's clearly a leak somewhere. Which is the HAs problem to sort. But repressurising your boiler isn't something you should be calling a plumber out to do for you every few weeks. It's a very simple thing to do and I've had to do it many times with our own boilers. What a waste of his time and the HAs money.

I had this with my boiler it was a fault that would stop working eventually. It’s one thing doing it once or twice a year When the heatings been off for months but not Every few days.
You can do yourself but it is tricky, I would turn mine on for say 10 seconds and stop then wait and it would take while for dial to move. So easily over do the pressure and have it at dangerous high levels. I would ask in writing that they are happy for you to be doing this every few days and if you accidentally over fill pressure and cause damage you are doing it under their request and are not held responsible.