Granddaughter being bullied school protecting the bullies.

[Aliveandkicking23]

My Dgd is 14. 4 girls has persistently in trying to ostracise since last Christmas.
She is the smallest girl in the year so they intimidate her as they are very tall.
Bullying in the form of putting chewing gum in her hair. Glue on her seat.
Name calling not only in person but on line.
Dil has contacted the school but because these girls have said that they are lesbians then change to trans then want to be full time girls. The school say they need support because they are confused.
What about my DGd mental health.
Dil contacted the parents that went down like a lead balloon and made the name calling worse.
She has contacted the head master, I've advised she writes to the governors.
It isn't easy to change school as our next nearest is 20 miles away so will be out of the area for transport.
Plus DGd doesn't want to move.
She does have friends including her cousin so we can understand her not wanting to move.
What else can we do to protect her.

Eh? Them being confused about their sexuality does not allow them to assault others
Put everything in writing asking them how they are going to do ensure a safe environment to allow her to learn (safeguarding)
Basically follow their bullying procedures to the letter
The lesbian/trans is a red herring
Never contact the parents directly, do everything formally

Start by the parents putting this in writing to the safeguarding lead (the school will have a named one), and the Head, using the word "safeguarding" as part of the concerns.

Governors, then Council, OFSTED etc would be next steps once the safeguarding process was exhausted.

Often having the complaint in writing and making it clear that YOU aren't going away is what is needed to make them act.

Did the school actually tell you about the girls confusion and them needing addi support?

@UpThePodge yes to my son and Dil at a meeting they had with her form tutor.
It was even a physical meeting not on line.

Thank you for your replies. I've passed the advice on to Dil.

They shouldn't have told you that .That on its own is very wrong .

You need to keep a diary of every single incident. If you can go to a meeting with very specific incidents, all noted down, they are going to struggle to deflect that.

Why do schools always find excuses not to deal with bullying?