Make sure you install a camera bell with neighbours like that.
Re the neighbour attached, you are being too accommodating, and it will get you NOWHERE.
She is dishonest and difficult, stop pandering to her.
You are not going to be friends and you are allowing her to walk all over you.
With people like that decency is seen as a weakness.
Tell her complain to the council as she is now harassing you, and you will be reporting her.
I know someone a few years ago that bought a renovation job and went to speak to the neighbours who had a fully renovated, doubled in size house, to let them know their plans.
They were fully open to taking their reasonable concerns into consideration.
Unfortunately they were rude and said they intended to object as they didn't want the noise and dust.
This pissed my friend off, a lot, and they went for full planning for a two storey extension at the back of the house which put THEIR house at the back, and their patio in full shade from mid afternoon on.
They wouldn't have done that if they had been nice, even though it was what they wanted.
But by being so rude they decide fxxk it, we are going to build what we want.
The neighbours were apoplectic, but it got full planning and is a great job.
The houses are detached and their new extension completely blocks their neighbours view of my friends garden.
The neighbours were very stupid to be so unnecessarily rude.
There is no doubt their house has been devalued by the evening sun being blocked.