Supermarket subs that miss the mark

[1frenchfoodie]

Why oh why Sainsbury’s think my order of chopped tomatoes from KTC think I was demonstrating brand loyalty vs need for tomatoes and sub for KTC kidney beans? Really not going to work for pizza topping.

Same shop subbed sliced ham for smoked salmon.

Please, console me with your equally ridiculous subs.

Screw in lightbulbs as a sub for bayonet ones.

Ordered tiger bread. Got a large box of Maltesers 🙄 id love to know the thought process there.

Today we were expecting food recycling caddy bags. Instead we received ice cube bags - I guess they’re both bags!! 🤣

I’m a bit more forgiving of the crap subs since DS worked as a dot com picker for a big supermarket. He’s had some awful jobs including a very physical one which ended in injury most days, but picking online shopping was his least favourite by far! Huge pressure, absolutely no job satisfaction and just felt like a cog in a machine. They only had seconds to choose a substitute so just picked whatever was suggested or close at hand. He certainly wouldn’t have had time to do a creative and thoughtful sub like the spinach and ricotta one, even though things like that would make most shoppers so happy!

My least favourites are when they swap 600ml of cream for 300ml, 12 sausages for 6 etc. As a baker I rely on large quantities of baking goods, and to be sent a small fraction of what I ordered is just so annoying. But apparently they can only swap one for one so if the large pack isn’t available they can’t send two small ones (or certainly didn’t make it clear how that could be done quickly and easily).

I wonder if some of these weird subs are done at the till, so they just skip the item to get it all picked and then when it’s being checked out they just grab the nearest thing to be able to tick the “sub offered” box

I ordered some fruity boiled sweets once and got two tins of pineapple instead 😂🍍

I ordered a mean pizza and got a margarita and a big bag of prawns. Wasn't down as a sub so didn't know until I'd taken it in. Thankfully they refunded me the prawns and pizza (cos prawns are evil unless on toast)

Ordered a special "family roast deal for four". Roast beef, four sides and a pudding. Didn't really want the pudding but adding it made it cheaper, so picked ice cream which will at least keep in the freezer until later. Ice cream not in stock. Nor were the other two sorts of ice cream in the meal deal. OK then, I'll have the sodding fourth choice pudding which I don't really fancy but is at least in stock.

Text an hour before arrival - sorry, beef joint is out of stock, no subs available, can't reject any of the rest of the meal deal because it's fresh products. Can't go out to get a replacement joint from an actual shop because I've got Covid. Apparently it hadn't occurred to the subs algorithm that someone who'd ordered a roast meal deal might be prepared to accept a chicken, a pork joint, or sodding anything.