I have moved into a new property (it’s council and was mutual exchange)
The previous tenants signed a contract they would clean the house, empty it of their belongings and leave it in good condition.
We have been here for a matter of days and their belongings are taking over the house, it was also filthy and full of damage.
I have asked them to collect their belongings (plus tons of rubbish they conveniently tried to hide) and they say they will but I never hear from them or they don’t show up. Some of the items are expensive and I’m sure they do what them at some stage. There are also things missing that they were ordered to leave, lots of damage which will cost me a lot of money to repair and it is making me really stressed on top of the cleaning and unpacking
I know I could report this to the council so they will fine them or however they deal with it, but I’m scared of the consequences as they aren’t a very nice family and I don’t want to be at risk of harm or further damage. I’m not confrontational at all so even if I text can you collect on X date and they make another excuse, I won’t find it in me to be forceful or demanding. Can anyone advise the best way to handle this please?