It's 0745. You've just taken handover for your nine patients. You should have a carer with you to support with washes, obs and nutrition, but one of the carers phoned in sick, so instead it's two carers for 27 patients.
You know from handover that one of your patients is receiving end of life care; family have been with him all night and you want to check on them. But you also know that one of your patients is very sickyou've checked the obs chart and the last set of obs was slightly worse. You're concerned that the patient only had two sets of obs during the whole night so you can't see a trendbefore you start your drug round you want to repeat the obs so you can bleep the very junior on-call doctor if the patient is in fact deteriorating.
It's now 0750. You start towards the sick patient but then you hear a crash and a shout from the side roomyou run in to find that your patient has upset her water jug all over herself. This patient has been medically fit for discharge for a week and a half, but due to her unsettled behaviour it has been difficult to source appropriate community care. She has had several falls alreadyit's got worse since her routine MRSA swab came back positive and you had to move her into a side room. You know she should have 1:1 but there is nobody to sit with her.
She's very distressed and it takes fifteen minutes to sort a change of clothes and bedding and make sure the floor is completely dry--normally a carer could do this, but obviously both carers are already with other patients.
0805 and you finally repeat the obs on the sick patient. Definitely worse and the patient looks very unwell, you head back to the nursing station to bleep the on-call. When you get there the ward clerk is already on the phone--she looks flustered. "Please could you just give an update to Mr Smith's daughter."
You introduce yourself and explain that you've just started, but from handover he's had a good night, and the doctors will round later in the morning to decide if the plan needs changing. "How come every time I phone this place nobody has a clue what's going on? Are you all stupid? He caught sepsis from you people and all you can ever say is that the doctors will see him later." It takes five minutes to wind up the call. You can see Mr Smith from where you're standing--he's chatting on his mobile phone and enjoying a cup of tea.
You put the bleep out and wait for a response. It's now 0815 and you haven't started your drug round or seen your end-of-life patient. The response comes five minutes laternight doctors just going into handover, put out a 2222 call if you're worried. You are worried but not sure if you're that worried? You go check the patient again but decide against the emergency call. You know they're unwell so quickly start a fluid chart and take bloods in the meantimesick patients are more difficult to get access, so that takes you to 0830. Another five minutes to request labels on the system and ring the porters to take them to the lab as urgent.
You are fully out of time to check on your end of life patient, you need to get your drugs out. You start your drug round when the agency nurse approaches you to let you know that the trust hasn't given them any e-learning for IV meds, so you'll have to do their IVs as well as your own. That's fine, you say, how many do you have? Six, and one of the patients just pulled out their cannula.
Brilliant, don't suppose you can pop another one in? No--no e-learning on that either apparently.
You're just winding up a patient's insulin dose when Mr Smith waves at youhe's finished his phone call now. "Nursenurse, I need a new cup of tea. This one is cold, I can't drink it, it's disgusting."
As he's saying it you see a family member put their head out of the end-of-life patient's side room and look around uncertainly. Your heart sinks because you recognise the expression--they wave you over and quietly tell you they think their dad has just died.
You go into the room and check--the patient is sallow, staring, and perfectly still.
The death won't be called until a doctor comes into the ward, but you tell the family member that they're right, and he has died. You've never met the family or the patient before. 0855.