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Dental help needed - etiquette

3 replies

NotanotherboxofFrogs · 17/10/2021 05:37

Hi all

Ok I will try and explain the situation as far as possible. This was all pre Covid times.

I was a NHS patient of surgery C for several years.

This practice was difficult for me to get to as I have had to give up driving for medical reasons which wasn't the case when I signed up originally and it is actually rural as there is only a small village near it (above 1 miles away). The practice is fully accessible as I have a condition that I can lose use of my body so need a wheelchair sometimes. Surgery C has really helped me with my dental fears.

However if needed any bigger work, the options came down to being referred for a waiting list of several years minimum or going to a local private clinic as a private patient which insisted on minimum of 3 appointments (assessment, treatment, follow up 5 days later) as a basic that's almost. £400 a time but in some cases I have been sent to the same clinic as an nhs patient where the scans are sent by referring dentist and treatment is sorted in 1 appointment so I don't understand why the big difference. I would struggle to pay for each 3 appointments as needed.

In early 2020, a friend managed to persuade me that I should change to surgery N as it was on the same street as the bus station in the nearest city and they had been with them for years.

I had an initial consultation to assess what might need doing, they would be able to sort out the tooth that needs removed and other minor work. This practice is upstairs and I felt like a piece of meat at best, my appointments were booked for April 2020 which as you will appreciate were cancelled. I didn't feel listened to in various ways. Over the past 18 months my body has gone downhill so I know I will struggle with the stairs.

Surgery C is apparently taking on nhs patients so my question after all that background, if I try to go back to surgery C, will they be able to know that I went to surgery N and had an assessment.

Bonus if you might be able to explain why one practice has to send anything more than a filling to either the waiting list or sometimes to the local private clinic as nhs but preferably as private. I'm confused.

I know that I am very lucky that there is several practices taking nhs patients locally

Sorry that's so long

OP posts:
StartingAgain6369 · 17/10/2021 05:50

Surgery C won't know you've been somewhere else unless surgery N have done work on you. NHS dentist don't swap records as a matter of course

The reason for non treatment and referral on to another provider can be various, you don't mention the treatment required, but it could be anything from the skillset of the GDP, having the correct equipment, being sedated etc

NotanotherboxofFrogs · 17/10/2021 05:55

Thank you. That actually puts my mind at rest so surgery C is about a month wait list so I will try and get booked on Monday.

I was afraid that C would be offended by having seen N. It is harder to get too but worth it overall even having go to the other clinic for bigger stuff

OP posts:
JustGotToKeepOnKeepingOn · 17/10/2021 07:24

It doesn't matter - you are allowed to talk to anyone about treatment and make a decision about what's best for you. Which is what you've done.

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