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Tesco to check all customers' receipts when they leave store to tackle thefts

104 replies

suk44 · 12/10/2021 19:22

I know this is just one store they've introduced this policy, but if they rolled it out to others would it put you off shopping there?

www.mirror.co.uk/money/tesco-to-check-customers-receipts-25191701

Would they actually check everything against the receipt, if not it would seem a bit pointless, and they would have to stop everyone otherwise they might get into hot water if they start stopping only individual shoppers?

On one hand the company must be worried about levels of shoplifting, and you do see other things like security tags and cameras at self service, which I think is fair enough especially as shoplifting must go up during recessions and economically unstable times like now etc. On the other hand, how would this work in the run up to Christmas when it's mad busy, people are queuing down the aisles and trolleys piled high with goods?

And does this mean it's now policy that you have to have a receipt? A lot of shops don't even give them out automatically.

OP posts:
LivingNextDoorToNorma · 12/10/2021 20:06

I suppose it depends what they’re checking @mrsm43s a big ticket item like a tv, that could be checked in 20 seconds, wouldn’t bother me in the slightest. If they expected me to stand there while they went through each thing on my 70+ item receipt, yeh it would be a bit of a problem. If for no other reason than I can’t imagine it being in any way a quick process.

Brogues · 12/10/2021 20:07

Asda used to do this years ago. The checkout people would never or more precisely couldn’t deactivate the tags on alcohol/razors/perfume so security would always check the receipt. I always put them on the top because I knew they were going to do it.

Orangejuicemarathoner · 12/10/2021 20:08

so let them check, whats the problem? No it would not put me off shopping there, if it is done efficiently.

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Tilltheend99 · 12/10/2021 20:10

Once they have caught or scared away whoever the prolific shopper is they will probably stop. Stop clutching your peals.

If I take offence to anything it’s having to see my own face on cctv when checking out in an ASDA

CasparBloomberg · 12/10/2021 20:12

If someone has to check the shopping why have self service tills at all. Just make it a requirement to exit via a manned till if losses are so bad that they want to inconvenience everyone. Will cost them more as they’ll need more checkouts manned.

Don’t shop in Tesco so don’t care, but if my supermarket did this I’d go elsewhere. I have been randomly selected for a purchase check a few years ago, once in Waitrose and once in Sainsbury’s, I passed and never been asked since.

lois2000 · 12/10/2021 20:12

@SisterAgatha

Come to Ponders End Tesco and tell me this isn’t standard. Wink
I was once stopped at Ponders End Tesco. Like many on here I had gone in for something specific that they did not have so walked out without buying anything. Was very surprised when the security guard asked to look under my jacketConfused
Sylvvie · 12/10/2021 20:14

@LivingNextDoorToNorma

I suppose it depends what they’re checking *@mrsm43s* a big ticket item like a tv, that could be checked in 20 seconds, wouldn’t bother me in the slightest. If they expected me to stand there while they went through each thing on my 70+ item receipt, yeh it would be a bit of a problem. If for no other reason than I can’t imagine it being in any way a quick process.
This is exactly what they are proposing to do, right down to that single garlic bulb floating about in a bag somewhere.

It's already obvious that certain demographics will be disproportionately targeted.

TuftyMarmoset · 12/10/2021 20:15

Bizarre and totally unenforceable. I don't take receipts due to the BPA in the coating.

dinosaurblues · 12/10/2021 20:19

Our Tesco has got new scanners. We got our entire shopping checked as a packet of casserole mix didn't scan. It beeped and we thought that meant it had scanned, but apparently not. The rest of the shop including clothes was over £150.

Be very, very careful with the new scanners. We will never use them again. We never had an issue with the old ones despite having several shops checked.

MakingM2 · 12/10/2021 20:19

Yet another good reason to shop online and get it delivered to the door. Let them waste their own time.

CatKittyCatCatKittyCatCat · 12/10/2021 20:19

Be as well just go back to having manned checkouts really.

TitsInAbsentia · 12/10/2021 20:20

So when it comes to the security guards who don't like confrontation they're going to go for checking people like me (mild mannered...fairly polite Wink ) and avoid the well known lifters to avoid the aggro, surely?

621CustardCream438 · 12/10/2021 20:37

Our local Tesco has done away with their security guards and turned off the bleeper things on the exit, including on a Saturday night. I can’t imagine them hiring enough staff to implement this here, you could brazenly walk out with an armload of whisky bottles and there’s nothing stopping you except cctv and I guess any “have a go here” citizens. The staff have openly said they’re not risking their safety challenging anybody.

suk44 · 12/10/2021 20:37

@IsEveryUserNameBloodyTaken
it's 2021 Tesco tills don't use ink, in fact does any shop have receipt printers that use ink?

Ink/toner whatever they use... they must use something unless words just appear on a piece of paper magically..

I'm looking at the receipt from my last Tesco shop a couple a days ago and the ink/toner is definitely running out as some of the items are not clearly printed enough to read.

If it was happening in a particular store don't you think the customers might know that they needed to get a receipt?

What if a customer popping into that shop is not from that area and has never been into that store before?

OP posts:
MakingM2 · 12/10/2021 20:42

@Tilltheend99

Once they have caught or scared away whoever the prolific shopper is they will probably stop. Stop clutching your peals.

If I take offence to anything it’s having to see my own face on cctv when checking out in an ASDA

In store facial recognition technology?

Oh my gosh, yet another great reason to order your shopping online and have it delivered to your door.

I'm not sure where people find the time to actually go to the supermarket in the first place tbh but it sounds hellish - and unnecessary.

applechips · 12/10/2021 20:45

As much I dislike the fact that people are living in poverty in the UK in the 21st century Tesco is a business whose bottom line is to make money, so if they want to try and limit theft then that’s fair enough.

Stoolpigeon21 · 12/10/2021 20:46

@IsEveryUserNameBloodyTaken

So are they saying it’s because of self service tills.Perhaps they need to employ more staff to work on the tills again,and watch over the self services tills more.Hell just employ more staff
^This
whynotwhatknot · 12/10/2021 20:51

nah half the time they dont give out receipts you have to request one pain in the arse

saraclara · 12/10/2021 21:01

I assume that at this branch, every till will produce a receipt, and a "please take your receipt for checking" voice will be programmed in.

myheartskippedabeat · 12/10/2021 21:05

If they did this in our tesco then there would be huge bottle necks at the doors which would be dangerous but I wouldn't bother going if I had to do this what a palava

Aderyn21 · 12/10/2021 21:09

I wonder if people can legally refuse. I mean once you've paid, those goods are yours and I'm not sure supermarket security has the legal right to go rifling through your property - surely the onus is on them to prove theft, not customers to prove innocence?
Perhaps they'd do better to employ more security to actually watch the aisles.

DaphneDeloresMoorhead · 12/10/2021 21:12

Well on the bright side, if they intend checking everyone's bags it will provide a lot of em0loyment

DaphneDeloresMoorhead · 12/10/2021 21:16

Shoplifting:

  1. costs all of the honest shoppers a fortune every year
  2. funds drug lifestyles as people flog the stuff to buy drugs
  3. introduces youngsters to crime

I wish Tesco success with the initiative

AFuturisticalSound · 12/10/2021 21:18

@Aderyn21

I wonder if people can legally refuse. I mean once you've paid, those goods are yours and I'm not sure supermarket security has the legal right to go rifling through your property - surely the onus is on them to prove theft, not customers to prove innocence? Perhaps they'd do better to employ more security to actually watch the aisles.
So how is it that every single person's shopping is checked as they leave Costco, millions of shoppers worldwide, you literally can't leave the shop until they have checked your receipt.

No one cares, we all know before we go in that it's their policy, if you don't want that to happen you go somewhere else, of course it can't be illegal

Takemetothe90s · 12/10/2021 21:33

They’ve been doing this in my local Tesco for a while, well the signs up say they are but the security guard on the door checking couldn’t be less bothered. After several weeks of him barely glancing I shown an Asda receipt I had in my bag and he still nodded, smiled and I went on my way.

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