FB page deactivated - how can I get it back??

[SallyOMalley]

I'm so cross. I run a Facebook page at work for potential and current students in an educational establishment.

The page doesn't sell anything, doesn't ask for money, doesn't run competitions. We use it to bring together our students and alumni, share news, details of forthcoming talks and events etc.

Anyway, the fekkers at FB have unpublished the page, citing that it 'breaches community standards'. I am at a loss to understand why. The only thing that I can think of is that I had three consecutive posts over about a 3 week period which either celebrated our students winning awards, or our staff. Could these be construed as being competitions?

I've contacted fb three times now but haven't even had an acknowledgement. Its terms of service aren't helpful and I'm no further forward . We have over 3000 followers on our page - I want it back!!

Has anyone been in this position, or has any thoughts on what I can do next? Thanks!

Do you run it as a business page through Facebook Business Manager (or whatever it's called nowadays)? If not that could be why. Try setting up an account on there and seeing if you can claim the page back.

Yes, it was. We had our Insta account attached to it too. I'm utterly flummoxed - and just don't know how to challenge this! I can't see to get past some sort of algorithm that's made this 'decision'.

Good luck OP, as far as I’m aware there’s no actual people monitoring “community standards”

Usually its an AI that monitors with humans as secondary, although I could be wrong

Good luck getting it back op. Facebook are cunts. My personal account is on a warning because they accused me of racism and spam. I have never commented any such thing and eventually they reinstated my account agreeing it was a mistake. A month later my account is on a warning again for spam because I shared a meme. They haven't gotten back to me and it was months ago and I'm still on a warning. It seems to be an algorithm that deletes accounts and a lot of the time they never reply to counter arguments.

Yes, that's what I mean by an algorithm - this isn't a 'human' decision. But I can't see how to dispute it. 3000 followers built up over ten years! cries

I was even given a warning - they just unpublished it. When you think about all the hatred that you see on FB ... and they remove something like this. Yes, we won two awards, some of our students did awesome things, and beat the staff 7-0 in the annual footie match. I don't think that's breaching community standards ....

*Wasn't given a warning

AIUI when Facebook get enough reports, their computer systems act on those reports without anyone checking whether or not it's true. Which makes it very easy for a mob to get a page shut down.

Crikey - we must have some very dissatisfied students or alumni out there! 🤣

OK, so is there any way to contest this? Aside from the page being taken down, that is most immediate issue I have right now.