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Original poster

New employer hasn't emailed me back (advice needed)

12 replies

waitingwaitingwaitingg · 03/09/2021 11:05

I start a new job on Monday. I got asked earlier on in the week to let my future manager know when I'm available for a phone call to give a quick overview of what to expect on my first day. I emailed them back a few hours later (this was Tuesday evening).

Since then I haven't had a reply saying when they are calling. I'm anxiously waiting by the phone and hoping that they haven't forgotten as I don't even know what time I'm needed in on Monday nor whether I'm going to the office or working remotely.

Should I send a follow-up email? How can I word it politely?

OP posts:
PeterPomegranate · 03/09/2021 11:08

You don’t have a number you can call? If so that would be better than an email.

If not then I would email yes. Just say you wonder if they could please let you know time and location (home or office) for your Monday start. Maybe say if you don’t hear before Monday you’ll assume home and wait for them to call. Then you’ve told them your plan.

imnottoofussed · 03/09/2021 11:18

What dates and times did you tell them you were available?

If you said all day Friday then they could realistically call at any time up to say 5pm, but I can understand the anxiety, so possibly email and say apologies but you are only going to be available today until 3pm or something like that and see if that prompts them to respond

Original poster
waitingwaitingwaitingg · 03/09/2021 11:23

@imnottoofussed

What dates and times did you tell them you were available?

If you said all day Friday then they could realistically call at any time up to say 5pm, but I can understand the anxiety, so possibly email and say apologies but you are only going to be available today until 3pm or something like that and see if that prompts them to respond

I said Wednesday or Friday at any time was ok.

I'm just nervous that I could be waiting until 5pm and not hear and then be stuck on what to do.

If I have emailed them with the times I'm available then does that mean it's now their responsibility to ensure it is arranged and done? Or should I be chasing it up?

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Original poster
waitingwaitingwaitingg · 03/09/2021 11:24

@PeterPomegranate

You don’t have a number you can call? If so that would be better than an email.

If not then I would email yes. Just say you wonder if they could please let you know time and location (home or office) for your Monday start. Maybe say if you don’t hear before Monday you’ll assume home and wait for them to call. Then you’ve told them your plan.

No, no number. Up until now I have only been in contact with HR. HR then gave me my manager's email address and told me to email them to let them know when I'm available for a call this week.
OP posts:
Original poster
waitingwaitingwaitingg · 03/09/2021 11:24

I feel so anxious and nervous waiting by the phone. I feel frustrated as I could be out enjoying my day off but instead I'm at home waiting and praying for a call.

OP posts:
minipie · 03/09/2021 11:25

Definitely send an email, “Hello, just wanted to check what time suits for the call today? Thanks!”

It is their responsibility but that doesn’t mean they haven’t forgotten…

minipie · 03/09/2021 11:25

PS I am also starting a new job Monday. Good luck!!

leakymcleakleak · 03/09/2021 11:25

I would send an email back and say something like 'Hi, I just wanted to confirm I'm still available to take a call to discuss Monday this afternoon - can you let me know if that suits you, and if not, would you be able to drop me an email with any essential info I need re: start times etc?'

I think the key thing is you don't want to give the impression you think its bad form they haven't been in touch yet, but equally you may need to give them a nudge to remember.

TakeYourFinalPosition · 03/09/2021 11:35

I would send an email back and say something like 'Hi, I just wanted to confirm I'm still available to take a call to discuss Monday this afternoon - can you let me know if that suits you, and if not, would you be able to drop me an email with any essential info I need re: start times etc?'

This is perfect, and proactive.

Original poster
waitingwaitingwaitingg · 03/09/2021 12:33

Thank you all! I've had a reply now and have a quick Zoom meeting today to meet my manager. I'm really nervous Blush

OP posts:
PeterPomegranate · 03/09/2021 16:10

@waitingwaitingwaitingg

Thank you all! I've had a reply now and have a quick Zoom meeting today to meet my manager. I'm really nervous Blush
Hope it all went well!
BananaMilkshakeWithCream · 05/09/2021 07:23

Ooh exciting. Hope it all went well! I’m due to start a new job soon. Awaiting a start date but have occupational health this week which is the final hurdle and then will know when I can start 😬

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