I know this is probably really basic, but I am stuck.
I live in a rented flat. I currently use the internet on my phone, but I am looking into getting Broadband now. There is a phone socket in the flat but nothing plugged into it.
I looked up some deals online, looks like it's cheaper to get a deal with a phone line than internet only. I began to sign up, thinking it would be straightforward, then the website says: "If you're having a new line installed, we'll book a time for an engineer to call".
AM I having a new line installed? I don't want to get a second phone socket installed, the landlord wouldn't be thrilled either I'm sure.
The existing socket has got the BT logo on it, but I don't want to go with BT, they're really expensive. I don't know what the current phone number is. I have emailed the letting agent to ask but they haven't replied to me, guessing they don't know either. This is a rental property in a student area with a high turnover, perhaps somebody has changed the number or supplier since BT put the socket in?
In short, what I want is to get a broadband-and-phone-line deal, using the existing socket, with a non-BT supplier, bearing in mind I don't know the current phone number or supplier. Sorry to be so feeble but how do I go about getting this?!
Thanks in advance for any pointers!