Holding deposit;Am I entitled to refund if I change my mind.

[bingowashisname]

Yesterday I went to view a flat, really liked the inside of it bit wasn't sure about the fact that it was on the second floor(3 flights of stairs) with no lift.I have 3 young children and I really just wanted to find a place ASAP so sent the letting agency the holding deposit of £320. But I've been thinking about those stairs and how hard it'll be to bring the pushchairs and as shopping up.

I called the letting agency awhile ago and told them I changed my mind, they said that's fine but I won't be getting the holding deposit back. My question is,am I entitled to a refund in this case?

I sent him my account details so we will see if he actually transfers the money.

That update sounds dodgy. It sounds like he has realised that you don't know the system well and is trying it on.
They might be generous enough to refund, even though they don't have to, because it's such a short window. If that's the case you don't pay him anything.
If the agency won't refund, you'd be better accepting you've lost the holding deposit if you don't proceed and then walk away to find another property

Sounds like he is trying to profit £50 off the agency. Dodgy.

Yeah it sounds like the agency was generous enough to refund me but he wants £50 for himself.