I've had a bottle of wine as my nerves are bad so apologies if my grammar is bad.
I have a small business and this afternoon a man concealing his face and trying draw a concealed object froths pocket ( I think it got stuck) tried to enter my shop. I seen him and ran to the door and slammed shut in his face. He ran off. I was about to lock the door anyway as he looked so dodgy but my receptionist shouted me to lock the door as she had seen him too so I ran to it.
When I slammed the door with both hands(glass fronted) he ran off so fast. Literally only his eyes were showing as he has his hood pulled so tight around his face.
There is nothing to steal in my business, no clothes ect so he was coming for the till. My receptionist was shaking, she is only young.
She was scared that if I was with with a client she would have faced him alone and she would have. Which is bad, So we are obviously reviewing security. We were both shook up.
But what I can't get passed and I know this is silly is the clients reaction to us cancelling their appointments. Our protocol is to close every thing down immediately for the protection of employees as well as clients. then phone police ect..
I got some really shitty reponces back from the clients. Most were very very empathetic but some jumped to immediate refunds rather than reschedule and couldn't give zero fucks and seemed really pissed off and almost unbelieving.
Ah I dont know what im expecting back I think I just needed to get my thoughts out of my head!