Training colleagues for the first time - any advice?

[floralbouquet]

So my job role has somehow shifted and from now on I will be responsible for training my colleagues on a new procedure/technique that I have recently received training for. It will be a constant rotation of new colleagues every few weeks.

I'm naturally quite reserved and quiet and don't really have much experience training colleagues. I feel confident and secure in my training and knowledge but I'm wondering if anyone has any advice on training colleagues?

I did start training them today and so far it's going really well. I'm naturally really patient and encouraging so I think my colleagues find it easy to come to me with questions. I just worry that I need to maybe be a bit more assertive.

Following with interest. I'm in a similar position, I have to train a colleague Next month, and haven't really done anything like that before. I know how to use the system myself , but I seem to get a brain fog when explaining the system to someone else. I try to keep to bulletpoints but it didn't seem very effective. Hopefully someone will have some good advice soon .

So this might saying might sound incredibly naff but it is true;
Tell me and I'll forget
Show me and I'll remember
Involve me and I'll understand

It depends on the type of training you are doing but check people's understanding along the way, that's always a good thing to do.

If people are engaged and getting the hang of things there is no need to be unnaturally assertive.

Make yourself available at break times. Some people might not want to discuss issues in front of other people, so prefer to come to you in private. If you can make time to facilitate that, you should.

The worst trainers are those who ramble on, with no logical structure, have nothing useful written down, and having talked at you tell everyone they've trained you now. The best are those who have a numbered list of steps, which they go through at your pace, allowing you to make notes and ask questions, then allow you to try whilst they watch.

Tell them what you are going to tell them.
Tell them.
Tell them what you have told them.

Provide treats if they are sitting down and the content is heavy; give paper resources or web links so people can refer back; keep it simple and visual (use a PowerPoint or cue cards as prompts for you); finish early.

That's it really.