Not sure where to post this and slightly posting for traffic. Please be gentle as I'm at the end of my tether with this.
I'm trying to support my grandparents (mid 80s) and in failing health. My mum, their daughter is now an only child so it's also about helping her navigate stuff.
I arranged an adult social care assessment today for them which my mum attended. They're not really able to keep their home clean anymore and struggle with cooking. We help as much as we can but it's a lot.
My grandma also need help with personal care and my grandad does this. She doesn't want someone coming on to do it at this point (that's a separate battle)
During the appointment the person from ss / the council said that if the main help they needed or wanted was with keeping their home clean (and therfore safe) that would always have to be paid for.
This doesn't seem right to me as if for example there was an elderly person who had personal care and had a carer coming in
the carer would say help them wash and get up and eat, yet would have them live in dirt as if you can't wash yourself you wouldn't be able to clean your home.so a blanket approach of social care doesn't provide cleaning seems bonkers.
I feel like their being fobbed off and don't know where to turn. Does anyone know anything about social care providing help with cleaning? Or where I can get advice from as the council themselves seem out to give the least support possible. Thanks.