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Anyone around who understands the NHS? Need to complain and don’t know where to start

27 replies

DrRamsesEmerson · 10/06/2021 07:38

MIL is in her 90s and broke her hip three weeks ago. She was in hospital for a week after surgery, then was discharged to a rehabilitation centre where she was supposed to stay for four weeks while the hip mended. They sent her home with no warning after a week and with no follow up care. (She has carers coming in daily, paid for by her, fortunately- that was in place before she broke her hip.)

Where do we start to try and get her proper help? She was meant to have physio to get her as mobile as possible while the hip mended. Her GP is useless and uninterested, although I’ll write to them to make sure it’s on record that she’s been sent home in this state. We don’t really know what she’s been told, because although she has full capacity she’s extremely deaf so she almost certainly hasn’t heard everything that’s been said to her. I work FT, so does BIL, DH is part time and looking after our DD. We live 100 miles away and BIL not much closer.

OP posts:
Hello66 · 22/05/2023 18:01

Hi , so my elderly dad has been in hospital a week after a fall which I think was due to a uti
He was independantly living prior to this but since the fall he can’t walk much
the hospital are thinking rehab , can anyone tell me what this involves please and is it in a hospital ? Thankyou

Bagelsandbrie · 22/05/2023 18:36

Hello66 · 22/05/2023 18:01

Hi , so my elderly dad has been in hospital a week after a fall which I think was due to a uti
He was independantly living prior to this but since the fall he can’t walk much
the hospital are thinking rehab , can anyone tell me what this involves please and is it in a hospital ? Thankyou

You’ve posted on a really old thread. You would be better to start your own. You’ll get more replies that way.

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