What’s the likelihood of my notes being lost

[Beatinghearts]

I’ve finally contacted about getting my notes. The lady responded very quickly to me and said that as they are old notes they are in commercial storage. I really want to see them as a need closure on a few things from childhood but I’ve heard that private companies lose a lot of notes.

What sort of notes, OP? Medical notes?

Yes medical notes

They have told you where they are so I would think it unlikely they are lost.

She just said that archive records are in storage.
I would imagine she hasn’t looked for mine in particular yet.

Medical records are destroyed after a certain number of years. You might not get all the years back you need.

Aren't they in the process of digitising them all? I wouldn't have thought they'd have been destroyed.

All you can do is ask. I hope you find them. If they're lost, that's a huge issue from a GDPR perspective.

I’m coming up to 26 so as the last entrance was made when I was 17 they should keep my childhood notes till then.

A lot of GP surgeries don't have the space to keep all the paper notes on the premises, so they use a specialist storage company. This doesn't mean they are lost, just that they will have to request them to be returned from storage.
The main details of your medical history will be on your computerised record, which the GP can access immediately. But you're right, there may be further detail on the paper notes.

You have the right to access your full notes, but sounds like you'll have to wait for the paper notes ("Lloyd George" they're called) to come back from storage. If you want copies the surgery will probably charge for photocopying, or you could photo them on your phone.
Also, if you've been treated in hospital then the hospital notes will not be held at your GP, but you can apply to PALS at the hospital if you want to see them.
Interesting quirk: although the notes are about you, they don't belong to you. They belong to the NHS
HTH