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Original poster

Neighbour complaint to HA

26 replies

lmvq · 26/04/2021 17:20

I will try to keep this as brief as possible

I've been a housing association tenant since being 16 (bad childhood) I've always lived in a flat block of 3, I've had a few neighbours come and go and I've never had an issue. I have a DD aged 6.

Around 3 years ago a woman moved in upstairs and immediately began having ridiculously loud parties. She has huge bass speakers and her 'friends' would be taking drugs out in the communal areas. I complained to HA.

After her not replying to HA regarding my complaint for a few months she came to my door with a child of around 1 year old, she was upset, crying and shaking apologising for the noise she said her child had been taken by social services and she was struggling but she had him back now and the parties would stop. HA closed the case after I accepted her apology.

We've had a few run-ins since (always about her speakers) but always dealt with them without involving HA.

Since Christmas there has been an escalation in the amount of parties she has, for the last 3 weekends there has been a party each weekend. I don't feel comfortable asking for music to be turned down when there are 20+ people on drugs, the parties very often end violently anyway.

She has now bought a gazebo and a party tent for the shared garden and has taken over, there is no room for me or my son to use the garden, not that we would while her friends and family are out there from morning to night.

We had a heated argument after a party started on Friday night and was still going on when I left for work mid day on Saturday and ever since her friends/family make comments (grass, boring bitch etc) when I'm leaving my flat, I have to walk through the shared garden to leave.

I need to move, I haven't eaten properly for a week and I'm not sleeping, it's got so bad if it wasn't for DD I would just end it all. When I'm out I'm dreading coming home and at home I feel trapped in my flat.

I don't have any money for a deposit to private rent and I know once I complain to the HA I'll be even more of a target for them. Is there any way I can convince the HA to move me somewhere else? I'm not asking for a huge house or anything just another flat with nice normal neighbours. I feel so drained right now.

Flat number 3 in our block is currently empty however the last neighbour who lived there was her friend and was always at the parties so it was 2 against 1.

OP posts:
nothingcanhurtmewithmyeyesshut · 26/04/2021 17:24

Complain again to housing association and ring police during the parties. Tell them there's 20+ people gathered, taking drugs and you are scared.

Original poster
lmvq · 26/04/2021 17:36

I have done both in the past, I called the police this weekend and they came and asked them to turn it down then left. That's why I'm now getting called a 'grass' and a 'snitch' The music went back up after half an hour of police attending despite rule of 6 and there being at least 20/25 people there.

HA will not allow me to remain anonymous, they say we can't continue with your complaint without naming you. They also tell me it's a long process, I know one of these people is going to attack me one day they're so angry when they see me.

OP posts:
Handsoffstrikesagain · 26/04/2021 17:38

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

Original poster
lmvq · 26/04/2021 17:40

Her child comes and goes, he's not usually there when the parties are happening, I'm not sure if he stays with family or is removed by social services and then placed back with her? He seems to be gone for weeks at a time.

When she has her son with her she still blasts her music during the day and he's often left in the garden.

OP posts:
crochetcrazy1978 · 26/04/2021 17:50

In my county you can sign up to the local authority housing website and bid for other council / HA properties. It might be worth contacting citizens advice. Local offices are closed but they are working remotely over the phones. They would be able to tell you what the process is in your local area

Original poster
lmvq · 26/04/2021 17:51

Thankyou @crochetcrazy1978 I'll look into that now.

OP posts:
Redrum2222 · 26/04/2021 17:57

No real advice but it must be a nightmare for you😥 what about CCTV cameras/the 'ring doorbell?' Type camera..report everything to HA and the police even if it is every single day...use your phone to video tape them every time you go past them.so sorry you have to live like this Flowers

Redrum2222 · 26/04/2021 17:58

I hate feral bastards like this!

MrsMoastyToasty · 26/04/2021 18:01

Phone the police
Phone the Housing Association
Phone Environmental Health at your local council.

Every. Single. Time.

Redrum2222 · 26/04/2021 18:03

Also tell the HA if you ever get assaulted of them due to your complaints you will be taking legal advice against them and there tenants and reporting it to the police!

osbertthesyrianhamster · 26/04/2021 18:04

Feral inconsiderate cunts like this give me the rage and I honestly believe some people deserve to be homeless.

We had this with a twat downstairs and just kept calling the police and ringing it in as a domestic when the fighting spilled into the communal areas.

This person doesn't deserve a home.

Chatanooga1 · 26/04/2021 18:07

What is your local MP like?

It’s just asking for trouble if you have to be named as a complaining against anti social neighbours.

If you are able to see your MP get a back up letter from your GP saying you are suffering from stress and also mention that it’s making it difficult for you to hold down your job.

Redrum2222 · 26/04/2021 18:09

Everything @Chatanooga1 said also.

SpnBaby1967 · 26/04/2021 18:16

I work as an Antisocial behaviour officer for a HA.

You need to report to your HA, you must call environmental health every time it happens (they should also have an out of hours service) and call the police.

It would be nigh on impossible to keep anonymous because there is only 3 of you.

Get evidence, record on your phone if safe to do so. Keep diaries of what time it started, what time it ended, what happened and importantly how it made you feel (your HA may even have diary sheets you can use).

My HA will bump victims of ASB up the transfer list, and many now advertise their vacancies on their website which you can then bid for. The higher your banding the better chance of a property. But to get the ASB "points" you will need to provide evidence to the tenancy enforcement team to prove what you're experiencing.

Original poster
lmvq · 26/04/2021 20:19

Thank you so much for all of your replies I've had some really great advice here. I'm going to have to contact the HA aren't I? I think if I approach a local councillor or MP they will direct me there first?

I've just heard her son in the garden while I was bathing DD so that at least means there won't be a party tonight and she will avoid me, she only ever has something to say when there are other people around.

Can I ask @SpnBaby1967 what happens if she once again tries to apologise and fakes tears, she's very believable I can see why the HA closed the case last time. Will it be the same again or can it only be closed if I agree to it? And will the fact that I've reported her before come into play? I've got as much evidence as I can without being noticeable. I have a friend who has her on Facebook who has managed to screenshot a video of her and her friends turning the music up and down and captioned it 'we do it to annoy the neighbours' so hopefully if I show the HA that along with the recordings i have they'll understand how bad it is.

OP posts:
Original poster
lmvq · 26/04/2021 20:21

Thankyou everyone for your advice and well wishes it really does mean a lot, I thought I was going mad and I really was just a 'miserable bitch' trying to spoil their fun. 💖

OP posts:
Aprilshowersandhail · 26/04/2021 20:25

Second hand body cam...

user1471538283 · 26/04/2021 21:43

This is untenable. I would contact your MP to contact the HA to say that you have to be re housed urgently.

What is wrong with some people? The thing is the more your neighbour gets away with it the more she will play up. What a ridiculous waste of air she is.

osbertthesyrianhamster · 26/04/2021 22:16

@lmvq

Thankyou everyone for your advice and well wishes it really does mean a lot, I thought I was going mad and I really was just a 'miserable bitch' trying to spoil their fun. 💖
God, no! So many of us have had our home life made miserable but utterly ghetto, inconsiderate thugs like this.

Start making a detailed video log of her parties, too, and any time there is a fight out there call the police! Don't tell them it's a party, tell them there's a fight in a communal area.

osbertthesyrianhamster · 26/04/2021 22:17

@user1471538283

This is untenable. I would contact your MP to contact the HA to say that you have to be re housed urgently.

What is wrong with some people? The thing is the more your neighbour gets away with it the more she will play up. What a ridiculous waste of air she is.

The neighbour is the one who needs to be evicted. Then the problem is just put on someone else and/or the OP winds up being re-housed with yet another inconsiderate cunt.
Cherrysoup · 26/04/2021 22:21

Ask Environmental Health for recording equipment, make a log, call the cops every time. Might as well, she knows it’s you now. Keep safe, tho, don’t confront her or her shite feral mates. Go to your gp and tell him/her how desperate you are and ask them to contact the HA. You have GOT to be moved. I feel for you, we had a year of similar druggy arseholes making our lives a fucking misery.

This should be a criminal offence, IMO, these cunts making other peoples’ lives a fucking misery.

Wegobshite · 26/04/2021 22:35

Look as there is only 3 flats she is going to know it’s you so you either do nothing and put up with it or say fuck her and the horse she rode in on. 😂
If you can afford it get a ring doorbell .
Whenever she is being loud having parties film it on your phone so that you have evidence .Take photos of her taking over the communal garden .
Report report report and get as much evidence as possible. Every time she has a party get a video .
I would put a ring doorbell on your door that way they will be less likely to abuse you
You could even get the ring camera which you can move around the house so when you go out put it in a window that covers your entrance to the flat so if they start to abuse you it’s on video. It will be your word against her so you really want CCTv to prove it .

It will take a long time but do everything by email so that you have a trace of any conservations with your HA .
My local MP ( well her AA ) has been amazing I have a really awful neighbour in my street - think knife crime assaults and a exclusion order prison you name it she’s done it .
He has been contacting the council and chasing up stuff and can get info on what’s happening that I would not be able to get from them .
I know the fact that he is on their case my neighbour will be not ever be coming back to my street . But until I see a new tenant in the house I won’t feel at peace .
Fuck it I would even report the bitch to SS with regards to her child .
I will say this - nothing will happen quickly in my case it’s been going on over a year and I reckon another 6 months before it’s finally done and dusted . And the persons been convicted in crown court so you can imagine how serious it got to.
It’s unlikely they will evict her but they will at the very least give her a warning that her tenancy is at risk .
Also look up your own tenancy agreement as her will be the same as yours . I found that it’s often good to point out the rules that are being broken to the council - HA .
Most HA have a process of dealing with problem neighbours so make sure you use it.

There are often clauses in tenancies that if her friends and family cause anti social behaviour that distress neighbours she will be held responsible for that

so if her friends are threatening you - because she is allowing them to do so on her property she is the one who’s tenancy is at risk.

Most people don’t realise that this is the case so start to look stuff like this so that your able to state your case and exactly what she is doing .

osbertthesyrianhamster · 26/04/2021 22:37

@Cherrysoup

Ask Environmental Health for recording equipment, make a log, call the cops every time. Might as well, she knows it’s you now. Keep safe, tho, don’t confront her or her shite feral mates. Go to your gp and tell him/her how desperate you are and ask them to contact the HA. You have GOT to be moved. I feel for you, we had a year of similar druggy arseholes making our lives a fucking misery.

This should be a criminal offence, IMO, these cunts making other peoples’ lives a fucking misery.

Again, she needs to be evicted as the OP if she gets re-housed may face the same in the next property, these types of twats are everywhere and truly do not deserve to be housed.

I completely believe this type of behaviour should be a criminal offence.

Wegobshite · 26/04/2021 22:43

Oh yes and use the HA own policy against them 😂
Somewhere in the tenants handbook will be stuff about a duty of care to all tenants and the neighbourhood .
Ask them what is their duty of care to you as a Tennant and the neighbourhood when you are being verbally assaulted and harassed by one of their tenants and there friends and family .
They absolutely hate it when you use their own words to point out where they are going wrong.

There is also probably stuff about taking over the communal gardens for sole use .
Read the handbook and your tenancy and see what you can use

Freddiefox · 26/04/2021 22:56

Good luck op, in all honesty I’d just try to move.

We had something similar and it got to the point where I wouldn’t leave my house if the neighbours were outside. They were abusive and nasty, but people complained. The police were there all the time, social workers, housing. But it never changed.

I didn’t realise how much and how fearful I was of them until I moved.

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