hello. got a call yesterday which was an automated message to tell me that my national insureance number was being used for illegal activity. if i don't press 1 to speak to an officer i will face arrest. how do you deal with them? i remember an old poster on this topic said she hands the phone to her little dd to just babble away at them until they get bored and hang up the phone. i ended the call, i am not taken in by such scams as sadly i get so many of these but god i shudder to think if my old granmother had answered the phone or a person with mh issues or serious anxiety how scared they would be? i don't understand why more is not being done to tackle this problem. if i hadn't been clued up on these things i may have pressed 1 for the fear as the voice sounded more and more urgent.