I'm probably going to end up just having to learn from this experience, deal with the lost money and add this dress to my next charity run, but I thought i should check to see if anyone has any useful guidance before accepting my fate.
I almost never use Ebay. It's been years since my last purchase and I've maybe made 5 purchases in total. Inspired by a friend's ebay purchase I googled for things from my favourite higher end high street shops. I found a dress from a shop I know well in my size and ordered it in the belief that Ebay had a money back returns guarantee but fully expecting the item to fit. It seems to me to be 2 sizes smaller.
I think now ebay's position is a policy not a guarantee, but I still think reading the policy I would still warrant a return and refund. So I asked the seller for a return for the reason of sizing, and she declined.
Now I didn't say that although it was "new with tags", the way the tag was attached isn't usual for this brand, and also most of their dresses come with generous pockets and hemlines and this dress had neither - that isn't the reason I was seeking a return though, I like the dress and would have happily worn it if it fitted, and i didn't want to cause offence or start an argument by mentioning these other points so i only referred to the sizing in my request.
The seller won't respond to me other than to decline. Do i have any other options?