BLOODY HERMES - complete joke

[Youngatheart00]

Have Hermes stopped leaving cards?? WHY must they consistently be the worst delivery company EVER??!

Twice now, I’ve had something ‘delivered’ with a photo of a the package at the feet of a random neighbour feet and I’ve then had to go down the street trying to match the small fragment of porch or front door that’s on the photo. Why on earth that is an alternative to leaving a card which says your parcel is at no 34 or whatever is beyond me

Plus a parcel Hermes did actually get to me recently was soaking wet through including the goods inside.

Anyone else had any experiences like this?

@Cockleburlck slight derail here but I have always thought I was extremely petty about the gate. Not a single postman/delivery driver etc closes the gate despite it being closed when they come in!! Everytime I have to fight the urge not to yell after them "leave my bloody gate as you found it" 😂😂😭 I'm glad I'm not the only person annoyed by this.

Since replying here I've had two parcels delivered by Hermes, an eBay one and a Superdrug one.

Yesterday, the Superdrug one arrived. He knocked, I opened and stepped back. He had no mask on or gloves. He then thrusts it at me.
I had to ask him to put it down on the front step. He then tries to hand it again. I had to ask again then ask him to step back. Ridiculous.

Today, I could see a different male in my bin. We've had issues with builders fly tipping in our bin recently so I assumed that was what I had caught for once. Nope.
Hermes. Different driver. Did not knock. Just put the parcel in the bloody bin.
He couldn't work out why I was pissed off either. Just got shirty and said he had loads to deliver.
I reiterate, Hermes are shite.

They are universally shite

No they’re not. Our Hermes courier is great.

I agree. There are about 3 who deliver here and they are all great.

My Hermes courier is great. However, she has been off for a little while and has been replaced by a courier who knocks the door and then disappears quickly . He then leaves the package outside the front door.
I then get a message saying that my package has been delivered to said address and a photo of said package is sent.
I have pointed out , that just because
the courier has taken a photo of the package, it doesn’t actually mean that I have received it. A random stranger could have easily swiped it.

@Whyistheteacold
No! It's not petty to be annoyed! It's the rudest, most infuriating thing leaving someone's gate open!

Our local Hermes is great however I have recently sent four packages via Hermes and one of them looks like it's gone missing as it was sent Next Day and we are now on Day 3 and it hasn't even made it to the courier for delivery. What I'm finding frustrating is the lack of human interaction.

I can't find anything or anyone to look into it for me. Their Twitter page is ignoring me, the automated chat is rubbish, so is the phone line (tried to tell me it's an international package when it isn't). Don't need this shit so close to Christmas and now my Nephew won't get his birthday gift and Christmas present and my niece her Christmas present as I doubt I'll get a refund easily and quickly this side of Christmas.

I won't be using them again!