Working from home in insurance, customer justified to complain about a cock up by us, but because I don't fix it yesterday and cannot explain the error, I get demoted to an angry 'my dear' followed by continued hostility.
I obviously apologised (several times) and tried to resolve (still bloody did) but I am feeling frosty about it. I am not paid enough to be patronised and spoken down to because some middle aged miser doesn't like the fact an email bounced back.
Last week, much of the same gender based put downs and terms to try and make me feel inferior.
It's times like this I need my work people around me to throw squashies and bourbons at me so I snap out of it. My lunch break is about to end and I have to be nice again.
Please make me feel better that I'm not the only one demoralised by this type of crap?