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Are you visiting clients in their own homes still? Can someone check out my guidelines to see if I have everything covered?

18 replies

Overseasmom100 · 02/10/2020 09:31

So still want to visit clients in their homes (design) and want to reassure so have I missed anything here:

Maintain six feet of distance
Wear a mask that covers nose and mouth (we'll also politely ask our clients to also to so
Avoiding touching our face and hands, so sorry no handshakes
Hand sanitise before and after the meeting

We will also suggest we do a quick "indoor walk-through" then conduct the remainder of the consultation outside
We'll also record any attendance to allow for contact tracing

OP posts:
AutumnSuns · 02/10/2020 09:32

Sounds carefully thought out. You could also ask them to open all internal doors and also open the windows to allow a breeze through to help if weather/heating allows.

Overseasmom100 · 02/10/2020 09:45

good idea

OP posts:
PollyPelargonium52 · 02/10/2020 09:48

Try to avoid using their toilet. Handwashing on arrival.

Hollywhiskey · 02/10/2020 09:48

We had a guy in yesterday to quote for some work. I got home to find him face to face with my husband across the kitchen table
(Maybe half a metre) and no masks etc. My husband has made him a drink so I just put the cup in the dishwasher after.
I would prefer if they had sat a bit further apart and considered wearing masks. If the guy had asked my husband to do those things he would have complied, no question.

Tarararara · 02/10/2020 09:56

Openreach etc. are not allowed to accept drinks when in someone's home, so you could include that.

Overseasmom100 · 02/10/2020 09:58

Gosh no I want to be in and out and ideally do a Zoom consultation in the first instance and NO drinks!

OP posts:
Nquartz · 02/10/2020 09:58

Could you do a walk through via zoom first then you wouldn't need to spend as much time inside?

Nquartz · 02/10/2020 09:59

@Overseasmom100 jinx Grin

Overseasmom100 · 02/10/2020 10:07

ha ha @Nquartz

OP posts:
SmileyClare · 02/10/2020 10:15

Are you in the States? Restrictions may differ where you are. Carrying out any work in a customer's home is permitted in areas of the UK.
I'm a cleaner and my husband is a tradesman and we are both working in our client's homes. We are not wearing masks unless specifically requested by customers, unless talking face to face.

With winter approaching, I don't think it's necessary to conduct meetings outside if you are taking the other measures you mention.

Keep1984fiction · 02/10/2020 10:15

Before visit ask if they have any covid type symptoms, of they have anyone in property who is shielding, vulnerable or in quarantine.
Ask them to move any dogs or cats onto a room you are not accessing.

Keep1984fiction · 02/10/2020 10:20

If you are likely to have to go into a room or area where social distancing will be difficult wear a mask and ask them to wear one as well. Take disposable mask in disposable bag with you for their use as at least you know its OK rather than them using a pretty cloth one that's useless

Keep1984fiction · 02/10/2020 10:48

When you make appointment send them covid policy by e mail so they are aware why you won't shake hands, accept a drink, and will be wearing mask etc

Overseasmom100 · 02/10/2020 18:55

Thanks some great ideas here

OP posts:
SmileyClare · 02/10/2020 19:32

I don't want to start a mask debate, but pretty cloth masks aren't useless. Masks are a basic tool to catch droplets from your nose and mouth . There's no need to demand customers wear medical grade masks in a domestic setting.

Keep1984fiction · 02/10/2020 20:02

Wasn't saying cloth masks are useless I was only suggesting a disposable mask be available just in case the client hasn't got a mask available.
Most cloth masks are OK but they obviously vary in quality though that's why shop workers and others working directly with the public wear disposable masks.

vanillandhoney · 02/10/2020 20:48

I go into clients' homes for my job, though the client isn't always there.

I maintain my distance and wear a mask if they ask me to, although to date nobody has. They don't wear them either. I do use sanitiser before arrival and touch as little as possible, though. Otherwise things go ahead as normal. I'm quite happy to accept tea/coffee if offered, too. I don't ask that people open windows or doors or anything - it was 5 degrees the other morning!

SmileyClare · 02/10/2020 21:00

Fair point fiction

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