Supermarket click and collect advice

[Daftness]

Can anyone advise me of how the supermarket click and collect facility works? Ideally I'd like my shopping delivered but can't get a slot for love nor money. Instead I'm considering the click and collect option. Do you still have to enter the store? Is it a car park collection? I'm looking at Sainsbury's in particular. Thanks in advance.

It's in the car park. You park near the van and they will load it into your car boot usually.

Its always been a car park for me.

(Sains, Tesco & Morrisons)

Pull up in designated area, put window down, hopefully they will come over & ask your surname.

I ask if they want me to get out, they usually say yes, then I put the shopping in my car. I give them a minute to find my order before I get out.

Sainsburys park a van in the car park and they load the car for you. Great service.

they have never loaded it into my car? they stack it up and i empty it into my boot.

It's varies from store to store there is no blanket way it's done

Our Sainsbury's its a delivery van in the car park

I've been all over the place for click and collect with all the main players. There's always a designated area so you pull into that and they'll ask your name. They will then fetch your order and step back so you can load it into the boot. You can ask them to load it if you have reason. It's very simple and quick and actually much less stressful than home delivery I find.

I have no desire to ever go into a supermarket again!

One of the pluses of lockdown for me has been discovering click and collect, I don't think I'll ever do a big shop in store again if I can help it.

Morrisons was very clynky back in April/May. Well ours was anyway,

We had to text when we arrived, and about 15 mins later someone would appear from a side door with one persons food stacked on a wheeled sack barrow thing. He would then go up to all the cars to see who's food it was.

We had to park in their staff car park, so no line of cars
To be fair, it was their first try at it, but my.god it was slow.

Our Asda has a collection point which opens lockers for you depending on food ie frozen chilled etc. But during lockdown they were so busy they had staff there

It depends on the store and location. At my Tesco there's a portacabin in the carpark. You park in a designated parking place and they load your car up.

With my sister's local Asda she had to go into the store to the click and collect desk there and load herself.

I always go to Sainsbury’s for mine but it probably varies branch to branch. My local one has a member of staff come over to get your name as soon as they can once you pull in to the C&C area and asks you to wait in the car until they’ve brought everything over, they’ll let you know when everything is there.

I try not to touch the baskets as much as possible although it’s impossible to not touch them at all. I usually move them to one side with my foot if there’s room and only stack them if I have to.

I have no desire to ever go into a supermarket again!

If only ... but we're fussy and find that anything like fruit or veg that gets picked is invariably not what we would have chosen ourselves.

Maybe subsequent generations will grow to accept it. But we are old and fussy.

Of course you can sort of blend your shopping strategy and do C&C and pop into store for the few picked items. Which might sound bonkers to some, I guess. But on the basis we weren't the only ones doing it last time we were at Tescos, it could become "a thing"

Thank you everyone. I'm sold. Sounds like the best solution in this current situation.

@DGRossetti True! Although fruit especially disappears before it's unpacked in this house so it rarely has time to go off, unless it's boring stuff like apples.

I'm quite sure I'll be lured back in, I was a bit of an addict before all this. But I can't see myself doing a big shop in store again.

I ran out of delivery slots so signed up to Sainsburys Click and Collect. It works brilliantly and as I always shop from a list I can't see any reason to go back to in-store shopping for some time.

DGRossetti that’s how I shop.
Click and collect for most stuff, personal shop for fruit, veg, bread and items that have a short use by date. Though I tend to use independent businesses for those, rather than supermarkets.

But I can't see myself doing a big shop in store again

Not even to play "What are they out of this week" bingo ? Literally minutes of fun for all the family.

At Asda you don’t even get out of your car. You give your name through the window, they bring your shopping out & load it into your boot.

At Sainsbury’s they push the crates across to you and you load it into your boot yourself.

@icebearforpresident

I always go to Sainsbury’s for mine but it probably varies branch to branch. My local one has a member of staff come over to get your name as soon as they can once you pull in to the C&C area and asks you to wait in the car until they’ve brought everything over, they’ll let you know when everything is there.

I try not to touch the baskets as much as possible although it’s impossible to not touch them at all. I usually move them to one side with my foot if there’s room and only stack them if I have to.

I wear gloves then take them off and put them in a sealed bag until I get home. Plus I sanitise after I’ve loaded.

'My' Asda store don't load my shopping into the boot; they bring it to the back of the car and I load it myself. Until this week it was all in plastic carrier bags but they've gone back to filling their crates for the customer to use their own bags.

My local Asda has lockers but they don't use them at the moment and you collect from the foyer which is fine really, very big open space!

I prefer click and collect to delivery as I feel trapped in the house waiting for delivery. The employees at sainsbury's load it into my car for me since the pandemic but didn't previously. Though I have noticed that although they do it for me, they don't for everyone, so maybe they ask to pack it themselves?