Before lockdown I had my hair regularly done. Full head of highlights, cut, blow dry and was charged £90 (she comes to my house). I had my first appointment after lockdown and instead of having the above I had a permanent colour just on the roots which took less than 10 minutes to paste on then a cut. She still charged me £90. I was quite surprised but didn’t say anything as she had just announced she was pregnant and how hard she had found it during lockdown as she got less than £1k from the government throughout lockdown. She now wants cash in hand because she said the government haven’t helped her so why should she give them anything. I don’t want any of the money back obviously, just don’t want her to take the piss and charge me the same next time (If indeed she is taking the piss!). I have had highlights for so many years I don’t know what a permanent colour would cost.