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Alexa devices and ring doorbell

11 replies

nancybotwinbloom · 08/07/2020 16:58

Hi all

Hope someone can help me.

Ring can't and have suggested I contact amazon. I've been sat on a live chat for an hour and an advisor has joined the conversation but not responded.

I have echo devices around the house and a ring doorbell. I have a chime also that goes with the ring doorbell.
All connected fine.

My issue is how do I get the voice to stop speaking and just hear the chimes? Is there a way to stop the device in my daughters bedroom getting notifications?

Tia

OP posts:
LadyCatStark · 08/07/2020 17:02

I never knew that I needed to know this but now I do too 😂

Saladd0dger · 08/07/2020 17:08

Following. New to echo and purchased a light to go with it. Next on the list is a ring doorbell

nancybotwinbloom · 08/07/2020 18:19

Swear to god if I hear "motion detected at the front door" one more time.....

OP posts:
nancybotwinbloom · 09/07/2020 08:44

@LadyCatStark

I got through to them on the chat just now.

It can't be done. It's chimes and voice or nothing.

OP posts:
thetimeisnow · 09/07/2020 08:59

Hi, not sure if this helps, but on the alexa app on my phone, under devices, I activated 'do not disturb'.

I too got fed up of 'motion detected' !

nancybotwinbloom · 09/07/2020 16:32

I am going to
Try that now

OP posts:
nancybotwinbloom · 09/07/2020 16:40

@thetimeisnow

You are a genius.

It works. Can only hear the chime.
No voice saying motion detected at the form door from all over the house and it still notifies me on my phone.

Thank you 😊

OP posts:
thetimeisnow · 09/07/2020 18:10

Yeah!
My pleasure 😊

Deathraystare · 10/07/2020 08:58

You should work on their help desk! Or do you???

thetimeisnow · 10/07/2020 18:27

😊 no I don't, but welcome any offers to!

nancybotwinbloom · 12/07/2020 09:39

At least you should email them and advise them you did what they said couldn't be done!

OP posts:
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