How not to get upset?

[TitanicWasAGreatMovie]

Any advice from the tough cookies out there on how to have a thicker skin?

Recently I have noticed that I am not taking feedback/criticism/correction well, mostly at work but in general. I would love to be able to shrug it off instead of agonising over it. Sometimes its not even whats actually been said, its that I feel like someone might be annoyed with something I’ve done.

Any advice.

I have no idea, but I would love to know as well!

Maybe its more of a personality type than a skill set or something you can learn.

All you are missing is some self worth/confidence. Some people are born with it, some learn it. You want to be a learner - you're halfway there!

You can't shrug off legitimate criticism, it may hurt but it only hurts if you know it is true. The important thing is to acknowledge the criticism and ask what you could have done differently. The way you ask is important.

Here's an example - your boss says Titanic, I felt you could have served that customer better. How would you react to that? Would your mind be racing 10 to the dozen and you blurt out, I'm so sorry, I wasn't thinking or do you take a deep breath, calm yourself down, put your shoulders back and say I'm really sorry about that but thank you for letting me know. I am keen to learn, can you tell me what would have been a better way of serving them?

Try both scenarios and see which one you identify more with.

www.nhs.uk/conditions/stress-anxiety-depression/raising-low-self-esteem/ This links to loads of free apps that help build your confidence.

@TARSCOUT

I probably tend to to the first these days, get a bit flustered, feel upset, get cross with myself for making the mistake.

Thanks for the link!

@TitanicWasAGreatMovie
Yep, def minor self confidence issue, nothing you can't train your brain out of :) I say minor only because you end up getting cross with yourself - believe it or not, this is a good sign. If you didn't then in my experience you might be a bit depressed.

Good luck, it's all in your own hands now :)

Have a look on www.askamanager.org. Suggestions for anything you can think of!

I would love to know too but just reading this post has made me realise that I'm not unusual- I could have written this myself, so thank you for asking!

www.amazon.co.uk/Thanks-Feedback-Science-Receiving-Well/dp/0670922633/ref=mp_s_a_1_1?dchild=1&keywords=feedback&tag=mumsnetforu03-21&qid=1593847382&sr=8-1

This was recommended on a training course i went on. My colleagues very enthusiastically received it.