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Emailing Marriage certificate?

4 replies

cherrypiepie · 01/07/2020 11:40

I need to change my name on my bank account (one of them) and they want me to email it (a photo) to their help@bank email address

Would you do this? Would putting an object on the document (so no one can use it for fraud) reduce the risk of misappropriation or am being over cautious?

OP posts:
4amWitchingHour · 01/07/2020 11:42

You're being over cautious. As long as you're 100% sure of the email address, it's fine and incredibly common for any sort of name change or legal thing. I feel way safer emailing a scan or photo than I do sending the actual thing in the post!

PerkingFaintly · 01/07/2020 11:50

Putting an object on the document would be extremely easy to do, so why not?

And while the address you're sending it to might be secure, your own address that you're sending it from might not be.

I've had more than one experience with friends' accounts being hijacked, and the hijacker sitting there operating the account. Like you, I'm reluctant to attach anything that could be used for ID theft to an email, and if I do have to use it, I delete the emails afterwards (gmail copy as well as what arrives in my mailer).

PerkingFaintly · 01/07/2020 12:03

And like you say, it will discourage anyone from misusing it at the other end; they'll pick an easier one.

One hopes they get caught fairly fast each time, but crooks will always be attracted to work in banks. This is from 2006:

A bank employee was arrested in India today in connection with a call centre fraud that hit British customers.
www.theguardian.com/money/2006/jun/28/business.accounts

Police arrested an employee at an HSBC call centre in Bangalore, India's technology capital, for allegedly creaming off £233,000 from the accounts of 20 UK-based customers.

The arrest was made after HSBC Electronic Data Processing India Ltd, which handles the bank's back-office work from centres in India, filed a complaint saying that one of its employees, Nadeem Kashmiri, accessed "personal, security and debit card information" and passed them on to associates involved in the fraud.

cherrypiepie · 01/07/2020 17:53

thanks for the input - definitely
something to think about

Its from the US so has literally all my details on it minus my blood group.
@4amWitchingHour much better than posting as would cost a fortune to replace.

@PerkingFaintly seems like we are thinking on the same lines. i will write a note placed in the photo name etc and a strategically place pen! I wish I could do it through the app. Also now concerned i will have to send my account details.

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