I've had some work done on the trees in our garden.
I'm always cautious about this kind of work because you hear so many horror stories. The company I used are used by my employer and I know they do insurance checks and make sure they are properly registered for tax, so I felt reasonably sure they were legitimate.
It seemed like quite a lot of money but in the region of what I was expecting, four men working for about 2 hours £400, proper safety equipment, took all waste away etc and left things tidy. I also knew I'd probably pay more that if I'd accepted a quote from some random who put a card through the door.
They never asked for cash, we'd agreed in advance that I'd pay electronically. After the work was done they asked me to make sure I paid today and sent a text with the bank details. I asked them to email an invoice, which they did but there were no bank details on it.
My bank has started checking bank details as part of the payment process. It told me that the details didn't match - it was a personal account in the name of the business owner.
Would you still send the money or would you want to pay the company whose name is on the van etc?
I've got no real reason for concern but something feels off, although of course I do owe "someone" the money.