Customer care phone lines

[SlowTango]

Just something that I think about most mornings in the shower (in between belting out tunes ) - how busy are the customer care lines advertised on the back of shampoo bottles etc?

I understand people phoning up companies about issues with big items such as washing machines/dishwashers etc but do people phone up and ask questions about shampoo, washing up liquid, hand soap? What type of things do they ask? Are they really just phoning for a chat?

Anyone here work for one and care to answer? I know I’m being nosy but it’s honestly something that crosses my mind most days haha

That’ll be a no then

Haha I think more people would contact the supermarket they purchased it from.

I wonder if the companies all club together - so you are a shampoo customer service expert but have to cover all the major brands

Hi! See that’s what I was wondering. I just have so many questions haha.

Right now I’m imagining a dusty old phone languishing in the corner of a busy office. Then one day - it begins to ring.....

I phoned the number on the back of a chapstick once to ask if it was toxic as my nephew had eaten it. Believe it or not he was 7. He's still just as daft.

Did he eat the WHOLE chapstick?

Yep. 😵 it was cola flavoured and apparently very nice.