I am trying to find someone to investigate who is using my mother's name and address for the last 18 months. Store cards, phones, bank loans, new accounts, car registrations. Up to 8 per week in bursts. All sorts of stuff delivered to her house - steam cleaners, dehumidifiers. Her name was taken off the electoral register in her constituency and re-registered for Aberdeen so she couldn't vote in the election.
She has reported every single one, dozens of action fraud reports, been to the police station and 11 banks and building societies. No one seems to be interested in finding out who is doing it and she feels increasingly beleaguered. It takes hours. She hasn't lost any money as a result, there are alerts in all the credit and fraud reference sites. But it keeps happening.
It's hard to see what a fraudster would be gaining as a result of it, so she wonders more if it is some sort of weird harassment. Various addresses have been given at times and she has all the paperwork.
I'm thinking about asking a private detective to investigate - but it seems like a bad novel and how on earth can you pick a decent one?
Any advice welcome. Thank you.