@CadburyFlake any easily available in the shops I've even picked up unknown brands from pound shops and they've worked just fine, they're all much of a likeness
Easier for a neck pain than using a hot water bottle which is an awkward size and shape for such an area.
It's also worth noting I think that there's nothing wrong with using modern and complementary therapies together.
I have a spinal condition which causes chronic pain, generally I use heat patches, physio exercises & self massage but I will also take my (very strong) painkillers if I'm having an especially bad day with it.
When I've tried using just the painkillers I've found it's not as effective.
Throw everything at a problem! Why not?
"I think western medicine is great for dealing with symptoms, but it doesn't seem to be that interested in finding the cause of things" totally agree.
Your friend could well have been suffering from endo, which doesn't even show up on scans!
I have endo that went undiagnosed for 14 years with symptoms barely being treated (painkillers for the back pain and migraines, particular kinds prescribed which are also known to reduce bleeding, combined contraceptive pill, iron for anaemia...) BUT no attempt made to identify the cause. I was NEVER referred to a gynaecologist despite TEXTBOOK symptoms of endo even after my 1st mc and an ovarian torsion and multiple a&e admissions.
It was eventually diagnosed purely in happenstance when my 2nd mc was being treated surgically.