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Volunteering with SureStart children's centres

5 replies

mebeforeyou · 30/01/2020 13:31

Has anyone done this, and specifically did you volunteer to visit and support a parent in their home? What sort of things did you do to support that parent and what did you feel your experience was like overall?

I am now cleared to volunteer and have been offered to support a mum directly at her home (as all the group sessions have no volunteer vacancies). I know absolutely nothing yet about her situation and what sort of support she may need/want. The volunteer coordinator could only say before she left her job a few weeks ago that home volunteers do things like help the parent get out of the house to a play group. Nothing else she could think of, and as her position has not been replaced I have no one to ask.

The HV has given me a date for us to meet this mum but I feel I need to make it clear to the HV that I have had no training whatsoever (except a Safeguarding course), and I refuse to change nappies or deal with any toileting in older children/personal care, and will not tidy/clean the house. I am particularly concerned about not having had training as that means I don't necessarily understand exactly what the professional boundaries are doing this type of support. Obviously I want to offer support but I need to know what I can/can't offer, and whether you don't offer advice unless asked etc.

I will however try and support in many other ways such as being a listening ear, helping them to get out of the house to wherever etc. I found our local children's centre really good for the various groups it offered and you could always ask questions of the staff so I'd just like to offer some support back now my DC is at school.

OP posts:
ColdWinterChild · 30/01/2020 21:01

I am no good. But Happy to bump for answers

StillCounting123 · 30/01/2020 21:10

Not quite the same, but I have a volunteer from Homestart come to my house for 3 hours per week to help.

I self-referred to Homestart as I was struggling a bit. I have 5 children under the age of 9, the youngest are newborn twins.

Homestart volunteer comes to assist with the twins and my toddler. She does not do anything with my older two as those are the boundaries drawn up between myself and the organisation (plus they are pretty happy to potter about and don't need help).

Volunteer will amuse my toddler, play jigsaws or blocks with him, play with whatever toys in our toybox.

She'll help give bottles to the twins, but won't make up bottles or change nappies.

Basically it's just to be a second pair of hands! If she's holding the babies and entertaining the toddler it means I can blast round my house cleaning or relaxing.... Although I never do relax, I might dash up for a shower.

Part of her role is to come out with me if needed, such as if one of the kids had medical appointment. But I've never needed help with that.

My volunteer is an asset and I really appreciate her. She sort of stands in the gap that a granny might, and she's so valuable.

Knittedfairies · 30/01/2020 21:23

I was a Home-Start volunteer, and had training before I started visiting. I'm really surprised that you haven't had any training as a SureStart volunteer!

Interested in this thread?

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mebeforeyou · 10/02/2020 10:20

@Knittedfairies. No, I’ve had no training or information from SureStart whatsoever - and I’m supposed to go with the HV to visit the mum tomorrow! I have absolutely no idea what to expect, or what they expect from me, and I have chased the SureStart repeatedly and no one gets back to me. I’m going to try one last phone call today and then I’m tempted to say I’m sorry, but I cannot volunteer under these circumstances.

@StillCounting123. It sounds like your volunteer is really helpful to you and this is the kind of volunteering I am interested in, but I am completely unprepared and I think I might look into HomeStart instead.

OP posts:
Taytotots · 10/02/2020 10:35

It doesn't sound fair to send you in without training.
Like Stillcounting123 I had a homestart volunteer as I had baby twins and no family support (although no other kids - kudos stillcounting!). She came and played with the twins while I rested or got on with other stuff (I had to be in house). She could have come out to groups with me or to medical appointments. She was a great support.
Hope you get your training worked out and yes why not try homestart if surestart don't get back to you. Thanks for volunteering!

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