My 20 year old is at university several hundred miles from home. She had a fantastic first year in halls, made friends with all the people in halls and really blossomed. She has always been a quiet girl and lacked confidence. She always sees the best in people and is in no way bitchy. She is in a a flat this year ( year 2) with some people from halls. Half the people in halls had chosen in their first week they would be living together in year 2 . It was all led by one particular girl who really took a dislike to my daughter. She would say really hurtful things and went out her way to exclude her from things. She went on to be nasty to several others in the flat and completely stopped talking to one of the other girls ( will call her D) My daughter and D became good friends the both agreed that they and several others would flat share in their third year. However on returning to uni in September my daughter has been totally frozen out. D is now back friends with this girl and my daughter has found out they have all signed a lease on a flat and she has not been included! She is distraught, she has no one to live with next year and has now only one real friend! She has no idea what she has done and no one will talk to her! Any advice greatly received x